Integrations Engineer

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

About the Role:
Integrations are at the heart of the Cloud Supply Chain. Our dedicated in-house integrations team work with our customers to connect their systems and partners to Stord. We are looking for a talented and passionate Integrations Specialist with customer facing experience to help grow our team.
Using our ETL tools and in-house integrations, you will leverage your understanding of EDI and API integrations to establish connections with a range of systems from WMS platforms through to E-commerce sites. Partnering with the Integration Leads and Architects, you will work with internal and external customers, providing world class support and connectivity.

*Sponsorship is not available for this role*

What You'll Do:
Build integration flows between the Stord platform and 3rd party supply chain systems, such as ERP, WMS, and e-commerce platforms, as outlined by the Integrations Lead
Performing testing on integrations and get sign off from the customer prior to go-live
Produce detailed documentation for new integrations
Support existing customer integrations when issues arise, providing feedback to the support team to improve their coverage and our documentation
Communicate clearly and effectively with internal and external customers to understand and resolve issues related to integrations
Look for ways to enhance our integrations flows and processes, working with wider team to suggest and implement improvements
Track progress and provide regular updates on integrations in our work management platform and at team standups
What You'll Need:
Bachelor's Degree in Business or STEM field ideally
3+ years experience working on B2B system integrations, preferably in Supply Chain
Experience in integration tools like Workato/Boomi etc.
Experience Reviewing, interpreting, and mapping EDI messages
Understanding of REST, JSON, XML, and Ruby with experience using API clients (ideally Postman)
Experience is providing 3rd line support to non-technical audiences, with ability to communicate clearly and simply

​Bonus Points: 

• Supply chain/logistics experience 

• Exposure to WMS or ERP systems such as  NetSuite or InfoPlus

• Startup experience