Interim Senior Account Manager (Mat Leave Coverage)

Working at WGSN

Together, we create tomorrow

A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.

WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.

Role Overview

In this role, you will embed yourself within customer teams, acting as a trusted partner to help them grow their business and maximize the value they receive from WGSN.

As a Senior Account Manager covering maternity leave, you will take ownership of an established portfolio of key accounts in North America. Your primary focus will be managing renewals, maintaining strong client relationships, identifying growth opportunities within accounts, and ensuring continuity of service and partnership while the existing account lead is on leave.

Using a consultative sales approach, you will develop tailored strategies to support client needs, drive adoption of WGSN’s products and services, and contribute to the team’s revenue goals.

This is an excellent opportunity for an experienced account manager who thrives in a client-facing role and enjoys managing strategic accounts in a fast-paced, insights-led environment.

The Team

Our sales team is diverse, high-performing, and based across the US. The team has delivered strong results over the past year and continues to focus on driving growth across North America.

You’ll be joining a collaborative and supportive environment where team members work closely together to ensure strong client relationships and shared success. As maternity leave cover, you will step into an established portfolio with support from the wider team to ensure a smooth transition and continued client success.

Key Accountabilities

• Own the Sales Cycle: Manage contract renewals and identify growth opportunities within your assigned accounts. Lead the full sales cycle including qualification, presentations, contract negotiations, legal and procurement coordination, Salesforce pipeline management, and closing deals.
• Consistently Hit & Exceed Targets: Work in a fast-paced, target-driven environment by consistently meeting or exceeding KPIs and contributing to overall revenue goals.
• Grow & Nurture Client Relationships: Manage a portfolio of strategic accounts, strengthening client relationships, securing renewals, and identifying opportunities to expand WGSN services.
• Deliver High-Impact Presentations: Represent WGSN by presenting our value proposition to clients across key industries including Fashion, Beauty, Food & Drink, Interiors, Sports & Outdoors, and Consumer Tech.
• Drive Strategic Partnerships for Revenue Growth: Take a consultative approach to understand client needs, identify growth opportunities, and position WGSN as a trusted partner delivering measurable value.
• This role requires regular in-office days (approx. 3 per week)

Skills, Experience & Qualification Required

• Proven Sales Expertise: Minimum of 4 years’ experience in sales or account management within a B2B environment, selling to senior decision makers and negotiating contracts. Experience working with Fortune 500 companies is highly desirable.
• Track Record of Success: Demonstrated history of achieving or exceeding sales targets, ideally within subscription-based products or services.
• Client Relationship Building: Strong ability to develop and maintain relationships with senior executives, positioning yourself as a trusted advisor and driving account growth.
• Excellent Communication Skills: Ability to clearly communicate and sell services through proposals, presentations, phone calls and case studies. Strong presentation and negotiation skills are essential.
• Salesforce CRM Experience: Experience using Salesforce (or similar CRM platforms) to manage pipelines, track opportunities and maintain client relationships.
• Results-Oriented: Ability to thrive in a KPI-driven, fast-paced environment while managing multiple accounts and priorities.