LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)

You believe data-led decision making is the norm

You see feedback or failure as motivation to learn and to grow 

You relate to our core principles and want to work with experts in their respective fields

In this role you will:

• Develop and execute a comprehensive internal control process to ensure compliance with all aspects of Sarbanes-Oxley Act, for financial, operational and IT controls; Statutory reporting requirements; and Enterprise Risk Management
• Establish Internal Audit Charter and develop the Company's internal audit strategy and roadmap
• Lead engagement planning and scoping activities pertaining to the Company's audit plan including the assessment of all relevant risk factors
• Collaborate with LP’s third-party internal audit and SOX firm to manage and execute audits, including identifying and analyzing risks, planning and prioritizing the audit work, developing audit recommendations, surfacing identified issues with management, and collaborate in preparing audit reports
• Manage IT related SOX audits on general controls; experience with SAP or other ERP system is desirable
• Oversee the entire SOX process and collaborate with our independent external auditors to ensure efficient and effective coverage of financial controls
• Identify and develop audit techniques including continuous auditing, data analysis and monitoring leveraging our various platforms
• Facilitate Enterprise Risk Assessments
• Foster and maintain a healthy, collaborative team environment
• Partner in activities related to systems development, new geographies/verticals, and analyze new policies to ensure that control considerations are captured
• Establish and maintain relationships with key executives across the Company as well as with the Audit Committee
• Collaborate effectively and build and maintain strong cross-functional relationships with various Tax, FP&A, Legal, HR and business & product organizations

Your qualifications are: 

• Minimum of 10 years in internal audit and risk management experience with a minimum of six years in a senior level audit leadership role within a publicly-traded company or Big 4 accounting firm
• BS/BA in Accounting, Finance or equivalent
• CPA is required, MBA a plus
• Comfortable with working remotely
• Experience at a fast-paced, global company
• Experience with risk areas including financial, operational, regulatory, compliance, and cybersecurity
• Result-oriented; proactive; possesses a high level of integrity
• Highly proficient in MS Suite of software applications
• Experience with Google documents, gmail and calendars
• Detailed knowledge of IFRS, Sarbanes-Oxley, PCAOB and experience overseeing a global internal controls environment
• Strong interpersonal skills appropriate to executive and board-level reporting
• Excellent written and verbal communication skills
• High attention to detail and the ability to work independently
• Excellent attitude towards work and his/her work product

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.