Investor Operations - Citi Ventures

Role Overview

Citi Ventures is the strategic investing and innovation arm of Citi, focused on investing in emerging technologies and supporting innovation across the firm through three core verticals:

• Strategic Investing: Sources and executes minority investments in innovative, early-stage companies to support and accelerate innovation across Citi.
• Partnerships & Venture Development: Helps commercialize Citi products and intellectual property through partnerships, and other strategic initiatives.
• Business Development: Drives cross-enterprise engagement across Citi’s franchise, connecting capabilities, partnerships, and opportunities across Wealth, CCB, and other businesses.

The Investor Operations team supports these core Citi Ventures verticals by providing operational, governance, analytical, and program management support. The team helps drive consistency across Venture Investing activities, enhance operational effectiveness, and support key strategic initiatives and process improvements.

This role offers a unique opportunity to gain exposure to venture investing, portfolio management, commercialization, business management, and business development activities while working closely with a broad range of stakeholders across Citi Ventures and partner functions including Finance, Controllers, Legal, Compliance, Risk, and Operations.

The successful candidate will support efforts to improve coordination, transparency, efficiency, and consistency across Citi Ventures and work closely with leadership and key partners across the firm to drive operational excellence and meaningful outcomes for our portfolio and the broader Citi ecosystem.

Investor Operations and Program Governance

• Provide broad operational support across the team, including tracking action items, coordinating workflows, producing analytics, and assisting with roadblock resolution
• Assist in preparing business performance updates and leadership discussion materials
• Help coordinate logistics and materials for Citi Ventures Legal Entity quarterly governance meetings
• Maintain and update the internal Best Practices documentation and other key investing templates, procedures and user guides
• Prepare materials for team routines, Town Halls, and other forums  
• Support collaboration with the Client Business Execution and Client Risk and Control teams on routine deliverables and ad hoc requests
• Assist in compiling responses and documentation for 2nd Line of Defense exams and reviews
• Help monitor progress against team goals and contribute to Scorecard/KPI tracking and reporting
• Support the wire execution preparation process for new equity venture investments

Technology, Tools & Process Improvement

• Support day-to-day administration and upkeep of the Citi Ventures CRM (Affinity) and Investment Workflow tool (Appian)
• Identify and flag opportunities for process improvements; assist in implementing operational efficiencies
• Help drive adoption of new tools and AI-enabled workflows across the team

Client Development & Portfolio Engagement

• Support founder onboarding and help coordinate access to Citi resources and the venture ecosystem
• Prepare outreach materials, meeting briefings, and summaries to support senior team members
• Maintain client metrics and tracking logs; assist in producing regular leadership updates

Qualifications

• Bachelor's degree in Finance, Economics, Business, Mathematics, Statistics, Engineering, or a related quantitative field.
• Interest in venture capital, startup ecosystems, innovation, and financial services.
• 5+ years of relevant experience in financial services, investment banking, consulting, corporate strategy, venture capital, private equity, business analytics, or related fields.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent attention to detail and commitment to producing high-quality work.
• Strong written and verbal communication skills with the ability to develop clear and effective presentations.
• Proficiency in Microsoft Excel and PowerPoint.
• Experience working with data, financial analysis, reporting, and presentation development.
• Ability to manage multiple workstreams and priorities in a fast-paced, team-oriented environment.
• Strong interpersonal skills and ability to collaborate effectively with colleagues across functions and levels.
• Self-motivated, proactive, and eager to learn.
• Comfortable working independently while seeking guidance when appropriate.
• Demonstrated ability to support projects from inception through execution.
• Positive attitude, intellectual curiosity, and willingness to challenge assumptions constructively.
• Strong organizational skills and ability to adapt to changing priorities.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.