Manages end-to-end implementation of technical software projects for government agency clients. Responsibilities include developing work plans, assigning resources, managing scope, reviewing deliverables, tracking budgets and profitability, mitigating risk, maintaining documentation, leading cross-functional teams, and managing client expectations. The role facilitates meetings, communicates project status, resolves issues, and supports successful customer engagements. This is a remote position with travel of up to 30%.
This is a remote position.
Fairfax Imaging, part of the Embrace portfolio, is a market-leading provider of mission-critical payment and document processing software for government agencies across North America. The platform enables organizations to efficiently process high-volume transactions, including taxes, fees, and remittances. Its cloud-enabled solution, Quick Modules, supports complex workflows such as mail-in processing, electronic payments, cashiering, and title and registration, helping agencies improve accuracy, speed, and operational efficiency.
The IT Project Manager (Implementation) has the sole responsibility of the implementation of our technology product. This position will work closely with our customer to ensure all business objectives are met. The project manager is expected to work independently; activities will include working with cross-functional groups to track and monitor tasks; project management methodology will be followed.
PRIMARY RESPONSIBILITIES- Creates and executes project work plans and revise as appropriate to meet changing needs and requirements.
- Identifies resources needed and assigns individual responsibilities.
- Manages day-to-day operational aspects of a project and scope.
- Reviews deliverables prepared by team before passing to client.
- Effectively applies our methodology and enforces project standards.
- Prepares for engagement reviews and quality assurance procedures.
- Minimizes our exposure and risk on project.
- Ensures project documents are complete, current, and stored appropriately.
- Tracks and reports team hours and expenses on a weekly basis.
- Analyzes project profitability, revenue, and margins.
- Sets and manages client expectations. Develops lasting relationships with client personnel that foster client ties.
- Communicates effectively with clients to identify needs and evaluate alternative business solutions.
Requirements
KNOWLEDGE AND SKILL REQUIREMENTS
Experience
Experience
- PMP certification is required.
- Bachelor’s Degree and five or more years of Project Management experience with implementing large scale technical software.
- Must be willing and able to travel up to 30% of the time to support client engagements and project implementation activities.
- Facilitates team and client meetings effectively.
- Holds regular status meetings with project team.
- Effectively communicates relevant project information to superiors.
- Delivers engaging, informative, well-organized presentations.
- Resolves and/or escalates issues in a timely fashion.
- Understands how to communicate difficult/sensitive information tactfully.
- Possesses general understanding in the areas of application programming, database and system design.
- Demonstrates ability to analyze complex issues and design appropriate solutions
- Possesses a thorough understanding of our capabilities.
- Maintains awareness of new and emerging technologies and the potential application on client engagements.
- Challenges others to develop as leaders while serving as a role model and mentor.
- Manages the development of team by ensuring, when possible, that project tasks are in line with corporate objectives.
- Inspires coworkers to attain goals and pursue excellence.
- Identifies opportunities for improvement and makes constructive suggestions for change.
- Manages the process of innovative change effectively.
- Remains on the forefront of emerging industry practices.
- Consistently acknowledges and appreciates each team member's contributions.
- Effectively utilizes each team member to his/her fullest potential.
- Motivates team to work together in the most efficient manner.
- Keeps track of lessons learned and shares those lessons with team members.
- Mitigates team conflict and communication problems.
Benefits
- Competitive salary commensurate with experience.
- Opportunities for career advancement and professional development.
- Experience collaborating with a diverse, global team.
- Comprehensive Health Benefits to support your wellbeing and peace of mind.
Similar Jobs
Other • Retail
Leads multiple IT infrastructure implementation projects, including network, voice, wireless, cabling, telecommunications, branch openings, relocations, renovations, and technology upgrades. Manages scope, schedules, budgets, vendors, procurement, documentation, installation, testing, stakeholder communications, and operational readiness. Partners with Engineering, Facilities, Support, contractors, and business teams to ensure compliant, successful deployments.
Top Skills:
CmdbCopper CablingEthernetMS OfficeOracleRoutingServicenowSharepointSwitchingTelecommunications InfrastructureVisioVoipWireless Networking
Fintech • Financial Services
Manage and grow relationships with affluent customers by delivering multi-product banking, lending, and investment solutions. Acquire new clients, conduct discovery-based planning, coordinate with Wealth/Home Lending/Business teams, ensure accurate documentation and regulatory compliance, and support branch service and digital adoption.
Digital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • Automation
Handle inbound and outbound mortgage collections calls, review account status, collect payments, evaluate customer finances, negotiate repayment solutions, and document account actions. Ensure compliance with customer information security, debt collection, and mortgage regulations while meeting quality, productivity, and operational targets. The role includes extensive training and operates on a hybrid schedule with three days onsite and two days remote in Irving, Texas.
Top Skills:
Ai SimulationsDigital Phone SystemsExcelMicrosoft WordMsp/Black Knight
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
