IT&S Project Manager

Job Description

Provides comprehensive technical support for Cardiology, Neurology, and Patient Monitoring/Telemetry departments. This role involves supporting specialized equipment, applications, and critical systems in a demanding, fast-paced environment to ensure optimal patient care. Participates in developing and conducting QA reviews of assigned IT functions. Identifies, evaluates, and reports on process area effectiveness and provides continuous process improvement feedback to area management. Ensures quality objectives are met within prescribed timeframes. Plans, manages, and coordinates project activities to ensure goals and objectives of multiple and large projects are accomplished within prescribed time-frame and funding parameters. Establishes timelines and ensures project deadlines are met. Maintains integrity and cost containment of projects.
 

Job Responsibility

• Provides immediate technical support during real-time cardiac procedures, ensuring seamless operation of clinical systems.
• Maintains and troubleshoots multiple clinical applications, medical device integrations, physician reading stations and other peripheral equipment.
• Conducts routine server maintenance, manages patient records, and ensures reporting and billing data accuracy.
• Coordinates equipment installations, relocations, and repairs with vendors to support operations across multiple sites.
• Participates in an on-call rotation to provide critical support and issue resolution, ensuring timely response and continuity of operations.
• Plans, manages, and coordinates projects and ensures project initiatives and timelines are met. Develops project initiation process by defining project scope, determining action items, assigning ownership, creating project timetables, and tracking execution and workflow; prepares, presents, and distributes project status reports.
• Evaluates, plans, and monitors project implementation for solutions; manages project and project delivery teams, ensures deadlines are met, escalates issues for appropriate, timely resolution, and adheres to standardized project management methodologies.
• Develops interdisciplinary project teams in coordination with clinical/business community to ensure deployment of systems; serves as liaison to project sponsors, project teams, and stakeholders.
• Works with internal and external groups to optimize success of project deployment; communicates with user departments and project teams on project activities; confers with project staff and vendors to provide support and resolve problems.
• Collaborates with clinical, business, financial and quality teams to define and develop metric goals; partners with management to develop tools and metrics to evaluate performance of target initiatives.
• Assists with planning monitoring criteria and required corporate reporting metrics; ensures availability of performance measurement data for review, analysis, and corrective actions.
• Evaluates and drives risk management process improvements, efficiencies and workflow enhancements.
• Partners with management, identifies end user education, training program and services; assists in the development and maintains department policies and procedures.
• Provides subject matter expert support in the development of clinical/business information systems and integration to improve the timely completion of projects.
• Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Bachelor's Degree required, or equivalent combination of education and related experience.
• 3-5 years of project management for Information Technology projects, required.
• Experience in assigned technical area, required. 
• PMP Certification,  preferred.

HIGHLY PREFERRED

• Experience supporting specialized healthcare application systems in a clinical setting preferred.

  
  
• Experience with GE Muse, Syngo Dynamics, GE Mac-Lab/Cardio-Lab or Natus/Xltek EEG applications is highly preferred.

*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).