Provide onsite and remote building-level IT support for devices, networks, telecom, and classroom systems. Install, configure, and troubleshoot computers, printers, Smartboards, phones, and networking equipment. Manage user accounts and device management across Google Workspace, Microsoft 365, ClassLink, Mosyle, Intune, and security/content-filtering tools. Support network infrastructure (Cisco, Meraki, UniFi, TP-Link), perform cabling (Cat6+), maintain inventory, assist with cybersecurity awareness, and provide after-hours/event support as needed.
IT Specialist — BuffSci
Buffalo Academy of Science Charter School • Buffalo, NY
Position SummaryThe IT Coordinator provides building-level technology support across BuffSci campuses while contributing to network-wide IT operations. Reporting to the Director of Information Technology, this role keeps devices, networks, telecom, and classroom systems running reliably so staff and students can teach and learn without interruption.
Terms of Employment- Starting Salary: $53,000 (bachelor's degree) Range: $53,000-$60,000
- Contract: 12 months
- Benefits: NYS TRS eligible, 403(b), PFL, short- and long-term disability, life insurance, PTO, Healh/Dental/Vision
- Primary Location: Buffalo, NY
- Install, configure, and troubleshoot computers, printers, Smartboard, phones, and classroom technology.
- Resolve hardware, software, network, telecom, and user-access issues in person, remotely, and through the ticketing system.
- Support network infrastructure (Cisco, Meraki, UniFi, TP-Link) including LAN, WLAN, switches, and access points.
- Run, terminate, test, and label Cat6+ Ethernet as needed.
- Manage user accounts, permissions, and access across Google Workspace, Microsoft 365, ClassLink, Mosyle, Intune, GoGuardian, Adobe, and Access System (2N, UniFi, Odyssey), and Zoom Phone and Meeting System.
- Maintain inventory, perform preventative maintenance, and support cybersecurity tools and KnowBe4 awareness training.
- Provide event and after-hours support during testing windows, school events, and emergencies as needed.
- Willingness to learn and adapt to new systems, tools, and technologies as organizational needs evolve.
- Collaborate with the Director of IT and team to improve technology tools, software, and user experience through best practices.
- Collaborate on network-wide deployments, integrations, and rotating monthly IT team on-site meetings.
- Proven experience as an IT Specialist, Technician, or in a similar support role
- Strong troubleshooting skills across hardware, software, network, and telecom
- Professional communication with staff, students, leadership, and vendors
- Familiarity with K–12 platforms: Google Workspace for Education, SIS, device management, content filtering, ticketing
- Understanding of student data privacy, cybersecurity, and acceptable use policies
- K–12 school district experience strongly preferred.
Google IT Support Professional, CompTIA A+, Amplified Admin (Chrome, L1/L2, Security), CompTIA Network+ or Cisco CCNA, and CompTIA Security+
Performance EvaluationQuarterly and annual reviews by the Director of IT. Performance is measured by ticket responsiveness, quality of support, communication, reliability, KPI progress, and 360° feedback from leadership and staff.
QualificationsMinimum Qualifications
- Proven experience as an IT Specialist, Technician, or in a similar support role
- Strong troubleshooting skills across hardware, software, network, and telecom
- Professional communication with staff, students, leadership, and vendors
- Familiarity with K–12 platforms: Google Workspace for Education, SIS, device management, content filtering, ticketing
- Understanding of student data privacy, cybersecurity, and acceptable use policies
- K–12 school district experience strongly preferred.
Google IT Support Professional, CompTIA A+, Amplified Admin (Chrome, L1/L2, Security), CompTIA Network+ or Cisco CCNA, and CompTIA Security+
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As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
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