Manage and grow relationships with B2B travel partners in Armenia, expand territory presence, provide system training and partner support, control payments, deliver market analysis, collaborate with sales to identify opportunities, and report via CRM and internal systems.
Ratehawk is part of Emerging Travel Group - a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As a Junior Account Manager, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.
This is a remote vacancy open to candidates residing in Armenia.
Requirements
- Expand and consolidate presence in the assigned territory;
- Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
- Collaborate with the sales team to identify and grow opportunities within the territory;
- Follow-up with existing and new partners in order to provide system training;
- Address incident issues, ensuring partners support;
- Payments control: oversee and ensure accuracy in transaction processing;
- Provide market & competitive environment analysis;
- Provide regular comprehensive reporting through CRM and internal systems.
- Relevant experience. Ideally, 1 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in account management or business development of B2B travel companies;
- Language Skills: Advanced level of Armenian and English – you’ll need to speak and write fluently.
- Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
- Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
- International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
- Readiness for business trips. 10-20% of working time might be required for market visits.
Benefits
We offer you
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice
Similar Jobs
Healthtech • Biotech • Pharmaceutical
Lead statistical programmer responsible for developing SAS (and R) code to produce tables, listings, and figures per SAP; direct and mentor programming staff; ensure data integrity; troubleshoot issues; collaborate with statisticians; and improve programming processes during a 1.5-year assignment.
Top Skills:
RSAS
Fintech • Financial Services
Join the Risk stream as a Business Analyst to lead discovery, define requirements, and support end-to-end delivery for antifraud, collections, and operations. Drive integrations, automation, and process improvements, create BRDs/FSDs and test artifacts, use SQL/Splunk/APIs for analysis, and collaborate with product, development, and QA to deliver measurable business impact.
Top Skills:
APIsDbmsSplunkSQL
Software
Own month‑end and year‑end close across multiple legal entities, prepare and review journal entries, reconciliations, and financial statements; maintain GL accuracy, enforce controls, support audits, drive process improvements and standardization, and partner with cross‑functional finance teams.
Top Skills:
Accounting SystemsErpExcel
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
