Lead sales floor performance by engaging customers, coaching associates, driving conversions through clienteling and product knowledge, managing opening/closing and store operations, maintaining merchandising and stockroom organization, and monitoring KPIs to meet sales goals.
We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.
If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!
What You’ll DoDrive Sales & Client Engagement
- Lead by example in achieving and exceeding individual and store sales goals
- Proactively engage customers, assess needs, and deliver personalized styling solutions
- Build and maintain strong client relationships through effective clienteling and follow-up
- Identify opportunities to cross-sell and upsell to maximize each transaction
- Leverage product knowledge to confidently communicate value and drive conversions
Lead the Sales Floor
- Inspire and motivate associates to deliver high-performance selling behaviors
- Create a dynamic, energetic, and results-focused sales culture
- Coach team members in real time to improve selling techniques and client engagement
- Execute UNTUCKit University training and reinforce daily performance conversations
Deliver Operational Excellence
- Open and close the store with accountability for results and standards
- Maintain a visually compelling, sales-focused floor environment
- Ensure stockroom organization supports selling efficiency
- Monitor KPIs and contribute insights based on customer feedback and sales trends
- Prior retail leadership or keyholder experience
- Proven ability to drive sales and influence team performance
- Strong clienteling skills and a customer-first mindset
- High energy, strong communication skills, and a passion for results
- Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
Requirements
- Proven work experience as a Supervisor, Key holder or Assistant Manager
- Basic understanding of sales principles and customer service practices
- Proficiency in Apple products and G-suite, Omni-channel POS systems
- Solid communication and interpersonal skills
- Ability to work in the store alone
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
- High school degree
- Part Time: Hours May Vary.
Benefits
- Retirement Plan (401k)
- Paid Time Off ( & Public Holidays)
- Training & Development
- Casual working environment
- Wellness Resources
- 50-75% employee discount
- Pay Range: $20 - $22 hourly rate
Untuckit New York, New York, USA Office
220 Lafayette Street, New York, NY, United States, 10012
Similar Jobs
Artificial Intelligence • Software
Design and develop full-stack software for privacy, data protection, AI governance, and accountability. Build scalable governance and auditing tools, iterate with customers, participate in code reviews, collaborate cross-functionally, and advise on privacy and AI best practices to ensure ethical, reliable platform workflows.
Cloud • Information Technology • Machine Learning
Own administration, optimization, and scalability of Salesforce and GTM systems supporting Sales, Marketing, Customer Success, and Revenue Operations. Design and implement declarative automations, manage security and integrations (Okta, SSO), support complex revenue processes, participate in M&A system integrations, and drive user adoption and operational efficiency.
Top Skills:
ApexAPIsCopadoGearsetGongLinkedin Sales NavigatorOktaOutreachSalesforceSalesforce FlowsSOQLSsoZoominfo
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead sales strategy and execution for new product launches. Collaborate with cross-functional teams to develop long-term strategies, analyze market trends, and drive performance improvements while ensuring customer success.
Top Skills:
Ai ToolsBigQueryChatgptDatabricksGongSQL
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
