Lead Director, SOX/SOC1 Audit Governance & Quality Controls

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Lead Director, SOX/SOC1 Audit Governance & Quality Controls leads audit governance, control oversight, and quality assurance readiness across a complex, regulated environment. This role drives audit execution, strengthens control performance, and partners across operations, finance, compliance, technology, and audit teams to ensure effective governance and timely remediation.

Key Responsibilities

• Lead SOX, SOC1, and internal audit activities for HCBU quality assurance and operational controls, including planning, testing, issue resolution, and audit support.

• Establish governance routines, reporting, and oversight mechanisms that drive accountability and timely execution across matrixed teams.

• Partner with internal audit, external audit, compliance, and business leaders to coordinate walkthroughs, evidence review, and remediation activities.

• Identify control gaps, process risks, and improvement opportunities, and implement mitigation plans to strengthen performance and reduce exposure.

• Provide leadership across direct and matrixed teams, promoting strong execution, collaboration, and accountability.

Required Qualifications

• 7-10 years leadership experience in SOX, SOC1, internal audit, controls governance, risk management, or quality assurance within a regulated environment.

• Strong knowledge of internal controls, audit lifecycle management, risk assessment, and remediation.

• Proven ability to influence stakeholders, lead through complexity, and deliver results across multiple priorities.

• Excellent executive communication, stakeholder management, and problem-solving skills.

Preferred Qualifications

• Advanced degree or relevant professional experience in HCBU service operations.

• Experience leading SOX, SOC1, or internal audit programs in a large, matrixed organization.

• Healthcare, insurance, or other highly regulated industry experience.

• Experience with control transformation, process improvement, automation, or governance optimization initiatives.

• Background partnering with senior executives, auditors, and cross-functional business leaders in high-visibility environments.

Education

Bachelor’s degree in business, finance, accounting, healthcare administration, or a related field; advanced degree preferred.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.