Jobs at CVS Health

Build and scale production machine learning systems for personalization and marketing optimization. Design end-to-end AI, reinforcement learning, recommendation, propensity, uplift, and lifetime-value pipelines; implement CI/CD, model versioning, monitoring, and orchestration; and lead agentic AI workflow automation. Collaborate with data science, engineering, marketing, and operations teams to productionize solutions. Provide technical leadership, mentor engineers and data scientists, and influence ML and data strategy.

Leads market intelligence and corporate strategy workstreams, directing market research, competitive analysis, and project planning to identify growth opportunities and evaluate M&A and partnerships. Synthesizes qualitative and quantitative insights into executive-ready recommendations, business cases, presentations, and competitive intelligence. Builds senior stakeholder alignment, manages complex analytical workstreams, uses AI-enabled research tools, and coaches junior colleagues.

Provides specialty pharmacy care, including drug therapy monitoring, patient education, drug information, chronic disease state management, and accurate pharmaceutical care services. Delivers customer service to patients and healthcare professionals while leading and guiding support staff. Requires a pharmacy degree and New York pharmacist licensure; specialty pharmacy experience is preferred.

Develops data science and analytics solutions to optimize healthcare Utilization Management. Responsibilities include analyzing structured and unstructured data, applying statistical techniques, building data pipelines, validating data integrity, creating visualizations, recommending data sources, and communicating insights to support business decisions.

The Senior Data Scientist will develop analytics solutions to transform healthcare data into actionable business insights, influencing product strategy and decision-making for CVS Health.

Lead analytics and AI/ML product delivery for PBM member experience. Define requirements, manage backlog and Agile ceremonies, partner with data science and engineering, prioritize roadmaps, engage stakeholders, and introduce tools and methods to drive analytics-driven product outcomes and adoption.

Leads category growth strategies for CVS Media Exchange by connecting supplier objectives with CVS priorities. Develops consumer and market insights, sales narratives, commercialization opportunities, and multi-supplier campaigns. Partners across merchandising, marketing, analytics, loyalty, sales, and partner management to drive revenue and supplier investment. Leads cross-functional initiatives, business cases, innovation programs, and go-to-market planning while shaping CMX thought leadership and scalable marketing capabilities.

Leads security and infrastructure strategy and operations by establishing governance frameworks, KPI standards, executive dashboards, operational reviews, and strategic planning processes. Partners with security, engineering, infrastructure, and business leaders to improve organizational effectiveness, manage risks and dependencies, and drive execution. Analyzes operational data, creates executive reporting and recommendations, supports planning and transformation initiatives, maintains knowledge systems, mentors teams, and evaluates emerging security technologies and automation opportunities.

Lead AI adoption and enablement for Pharmacy Services Finance by delivering role-based training, workshops, coaching, communications, prompt libraries, and practitioner communities. Measure adoption and learning effectiveness, identify literacy gaps, support responsible AI use, and convert coaching insights into reusable resources. The role focuses on Microsoft Copilot and Claude tools, stakeholder collaboration, behavior change, and hands-on support rather than AI engineering, governance ownership, or product management.

Support provider-facing operations focused on MAPL activities by analyzing claims data, managing ticket intake and escalations, educating providers on policies, partnering with contracting and network teams, performing root-cause analysis, and resolving provider and member issues to improve processes and ensure accurate claims payment and compliance.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

The Strategic Account Manager leads digital media campaigns, manages client and supplier relationships, and drives strategic planning, execution, and performance analysis to enhance business growth and achieve advertising goals.

Leads technology product management for multiple Pharmacy Services product lines, defining product vision, strategy, roadmaps, investment priorities, and performance objectives. Oversees product launches, cross-functional alignment, stakeholder engagement, product operations, and delivery outcomes. Builds and develops a high-performing product management organization, champions agile practices, and drives customer-centric, data-informed decision-making across a complex healthcare technology environment.

Leads a large, multidisciplinary engineering organization responsible for enterprise analytics platforms supporting healthcare applications, AI products, search, translation, and text summarization. Owns engineering strategy, architecture, code quality, platform modernization, reliability, scalability, observability, and cost efficiency. Partners with Data Science, Product, Analytics, and Architecture teams while mentoring leaders and communicating technical strategy to stakeholders.

Leads strategic and operational initiatives across Southeast Medicare markets, translating territory priorities into workplans, milestones, governance processes, and execution paths. Coordinates alignment among market leaders, shared services, and enterprise partners; tracks decisions, risks, dependencies, and action items; escalates issues; and supports process standardization, continuous improvement, and consistent application of Medicare Advantage best practices.