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Braze

Lead People Business Partner

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Hybrid
New York City, NY, USA
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Hybrid
New York City, NY, USA

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At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

The People Relations team aligns Braze’s business objectives with our most valuable asset, our people. Day to day, we work collaboratively with leaders to help them meet their goals with a focus on their employees and to cultivate a comprehensive employee experience in which every employee is included, challenged, developed, recognized, and rewarded. We’re strategic partners to the business and ensure employees are supported throughout their journey with Braze!

The Lead People Business Partner is responsible for providing exemplary, hands-on strategic support to the senior-most leaders in their assigned departments while mentoring more junior team members and leading complex, company-wide initiatives. This is an exciting opportunity based in our New York City or San Francisco office, with some hybrid flexibility. The Lead People Business Partner will have a big impact on the company as we continue to grow and scale!

Specifically, you will:

  • Provide a full spectrum of strategic and tactical support to our Go-to-Market functions at the executive level
  • Partner with leaders to design and deliver appropriate talent planning activities that will identify top talent, leadership development priorities, and succession plans within your client groups
  • Proactively engage with your leaders on people strategy through workforce planning, organizational design and structure
  • Leverage people analytics to identify trends, inform decisions, and measure outcomes.
  • Advise employees by taking a consultative approach to help them enhance their working relationships, plan and execute on their career goals, and be impactful and successful contributors to the Braze team
  • Collaborate with global COEs (Talent Acquisition, Total Rewards, Talent Development, People Solutions, etc.) to deliver innovative and tailored HR solutions.
  • Lead impactful, company-wide initiatives and projects with an eye on effective change management 
  • Be both an advocate for employees and a champion for the business
  • Mentor and develop junior teammates through shadowing, coaching, and proactive development opportunities

WHO YOU ARE

You’re a highly experienced HR business partner who is ready to roll up your sleeves and make a new role your own!

Specifically, you have:

  • 10+ years of full-time HR business partner experience in the SaaS technology industry or similar industry working with leaders across all aspects of an organization
  • People leadership a plus
  • An ironclad understanding of human resources best practices, employment law and employee relations
  • Global experience a plus
  • Impeccable judgment and ability to navigate ambiguity as situations require
  • Outstanding verbal and written communication, and cross-functional collaboration skills
  • A strategic and influencing mindset
  • Superb organizational skills, attention to detail and accuracy
  • A self-motivating, leadership attitude that others look up to and emulate 
  • Comfortable navigating ambiguity and change in a fast paced environment
  • Robust multitasking skills and comfort wearing many hats at once
  • Ability to work with stakeholders at all levels of the organization by tailoring your approach to achieve partnership and the best possible outcome

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $152,300 - $169,200/year with an expected On Target Earnings (OTE) between $175,100 - $194,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching 
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
HQ

Braze New York, New York, USA Office

Braze New York Office

63 Madison Avenue, New York, NY, United States, 10016

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