Lead Product Manager, Integrations

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day.

We're doing diagnostics differently, with solutions tailored to both patients and providers, all backed by our technology and world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers.

We're looking for a Lead Product Manager, Integrations, at an exciting time. We've successfully launched multiple platforms and products, raised over $100M in VC funding, reached profitability, and have a growth trajectory of over 100% YoY.

Connectivity is the backbone of Scan.com's network. We sit at the intersection of physicians referring patients through EHRs, portals, and third-party APIs, and imaging centers providing availability and transferring images into our system. As Lead PM, Integrations, you will own the vision, strategy, and execution roadmap for everything that connects us to both sides of that equation.

You will report to our Chief Product Officer and work in close partnership with Engineering, Interoperability Operations, and our Implementations teams. This is a deeply technical PM role: you should be able to walk into a conversation with a CTO about HL7 v2 vs. FHIR R4 transaction models and immediately add signal, not just noise.

As a scale-up business, you can expect your role to develop over time. Here are some of the types of things you could be getting involved in:

• Define and own the multi-year connectivity vision for Scan.com, spanning both demand-side (referring providers, health systems, EHR vendors) and supply-side (imaging centers, RIS systems, hardware gateways, VPN tunnels) integrations

• Drive the roadmap for EHR integrations, including HL7 v2 ADT/ORM/ORU workflows, FHIR-based interfaces, and direct EHR module integrations that enable seamless patient referrals at the point of care.

• Own the strategy for third-party API and portal integrations with demand aggregators, attorney platforms, workers' comp networks, and other referral sources.

• Shape Scan.com's approach to supply-side connectivity: how we access imaging center schedules via RIS integrations, receive images from PACS, and manage the physical infrastructure layer (Beacon devices, HL7 gateways, site VPNs)

• Define integration standards, onboarding playbooks, and scalable connection patterns that allow Scan.com to onboard new imaging centers and referral partners with decreasing time-to-live

• Partner with Engineering and Interoperability Operations to triage integration failures, prioritize reliability improvements, and reduce manual intervention in the integration layer

• Represent the integrations function to executive leadership and external partners, articulating strategic tradeoffs and investment priorities with clarity

1. Own the connectivity architecture narrative. Within 90 days, you have produced a clear, defensible point of view on how Scan.com should connect to demand and supply sources over the next three years, covering protocol choices, build vs. partner decisions, and prioritization logic. The executive team uses this as a strategic reference.

2. Accelerate demand-side integration velocity. You have measurably reduced time-to-live for new EHR and referral source integrations, with a repeatable playbook that Engineering and Implementations can execute against without you in the room.

3. Harden supply-side reliability. You have identified and resolved the highest-impact failure modes in our imaging center integrations, with dashboards and alerting in place to catch degradations proactively rather than reactively.

4. Establish Scan.com's integration standards. You have defined canonical integration patterns for HL7 inbound/outbound, REST API partners, and hardware-layer connections — which will serve as the default reference for all future integration work.

5. Build and ship. At least two major integration capabilities are in production that materially expand either the breadth of our referral network or the reliability/depth of our imaging center connectivity.

You don't need to tick all the boxes to apply for this role. Whether it's your first role or your fifth, we believe everyone can add value, learn, and grow. However, these might be some of the ways you are currently adding value:

• Deep hands-on experience in healthcare interoperability, with strong working knowledge of HL7 v2 message types (ADT, ORM, ORU, SIU), FHIR R4 resource models, and the practical realities of EHR integration in production environments

• A clear, opinionated view on how to connect to demand sources — EHR integrations, referral portal APIs, third-party clearinghouses — and supply sources — RIS systems, PACS, HL7 gateways, hardware appliances.

• Comfort owning a technically complex roadmap: you can write a crisp PRD for an HL7 transformation pipeline, facilitate a prioritization session with engineers, and present the same work to a non-technical board member

• Strong instincts for build vs. buy vs. partner decisions in the integration infrastructure space, including familiarity with integration engine vendors (Rhapsody, Redox, Mirth, etc.)

• Track record of cross-functional influence: interoperability is inherently multi-team and you've successfully driven alignment across Engineering, Operations, Sales, and external partners

• A bias for innovation. Even with strong expertise, you should be looking to build the next generation of automations and optimizations for connectivity.

• Prior experience in imaging, radiology, or adjacent healthcare verticals is a strong plus

We keep our interview process short and sweet, and we're a nimble team that can progress at pace. Here are the stages you can expect, but we might switch up the order depending on team availability:

• Introductory call/interview with Devin, our Senior Talent Partner. The call is typically made via telephone and lasts approximately 30 minutes.

• If it feels like there is an initial fit for all, we will invite you to a 45-minute video call with the hiring manager. This is a more structured interview that will deep-dive into the role and technical needs.

• All of our roles will have a small assessment stage. This role will consist of a scenario-based second interview.

• Offer!

We go beyond the basics with our benefits package. Here's what you can expect from us:

• Salary range of $226,000 - $300,000

• 401k

• Healthcare, Vision, and Dental

• All equipment needed to do your role effectively

• Flexible and remote/hybrid working options

• Personal development budgets

• 18 days PTO plus public holidays

• 10 paid sick days

• Inclusive policies designed by our team, for our team

Diversity at SCAN.COM

Scan.com is committed to eliminating discrimination and encouraging diversity within our team.

We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.

We are opposed to all forms of unlawful treatment and discrimination.

Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.