Drives leisure sales growth for a global hotel portfolio by managing travel agency and wholesaler relationships. Develops account strategies using commercial data, conducts sales calls and presentations, hosts industry events, tracks activity and performance in Salesforce, and collaborates with internal teams. The remote role is based in the New York or New Jersey area and requires 30–50% regional travel plus occasional international travel.
About the Role
The Leisure Business Development Manager is responsible for driving sales growth for a leading global hotel company's portfolio by strengthening relationships with leisure travel agencies, luxury agencies, and key wholesalers within a designated region. This role focuses on influencing travel advisors and building strong industry relationships to position the company's resort and all-inclusive properties as the preferred choice for their clients. The position combines strategic business development, partner engagement, commercial analysis, and execution of impactful sales activities across virtual, in-person, and event-based channels.
This role is ideal for a highly motivated commercial professional with strong relationship-building skills and a passion for the leisure travel segment.
This is a remote position based in the New York City metropolitan area. Candidates must reside in New York or New Jersey, and be within convenient proximity to a major airport. The role requires frequent travel (approximately 30-50%) throughout the territory, with occasional international travel, to support agency visits, industry events, partner engagements, and business development activities.
Key ResponsibilitiesBusiness Development & Agency Relationship Management
- Manage and grow relationships with assigned leisure agencies and wholesalers within a designated region to achieve room night and market share growth.
- Build and maintain productive relationships with wholesale partner BDMs through joint sales calls, trainings, webinars, and regional events.
- Conduct regular virtual and in-person sales calls, webinars, and advisor visits to promote awareness of company’s resort and all-inclusive portfolio.
- Deliver polished and relevant sales presentations and materials to maximize booking potential.
- Attend and host travel advisor engagement events across leisure, wholesale, resort, and all-inclusive segments.
- Analyze market indicators, room night data, partner performance, and industry metrics to categorize and prioritize accounts.
- Develop tailored sales strategies for each agency using data-driven insights.
- Customize content and presentation materials to align with performance trends and agency needs.
- Monitor account performance to identify drivers of growth or decline and proactively pursue new business opportunities.
- Strategically manage call frequency and engagement cadence to maximize ROI across the agency and wholesaler portfolio.
- Collaborate with company teams to organize and execute territory events, activations, and joint initiatives.
- Engage with the maximum number of advisors during each activity to broaden commercial impact.
- Maintain positive, professional participation in all team meetings and conference calls.
- Build and sustain strong working relationships with internal stakeholders.
- Maintain accurate and timely documentation of all activities and interactions in Salesforce.
- Keep Outlook calendar updated with planned travel, appointments, and agency activity.
- Use Salesforce to track performance and measure progress toward objectives.
- Demonstrate strong attention to detail in tracking, documenting, and following through on tasks.
- Manage expenses and submit reports weekly.
- Maintain a high standard of professional business appearance in all meetings and sales calls, consistent with company brand expectations.
- Store collateral and equipment securely in an accessible, weatherproof location.
- Follow company guidelines regarding the use of company equipment.
- Ensure vehicles (when used with colleagues or leadership) are clean and presentable.
- Flexibility to support occasional additional hours or ad hoc tasks depending on business needs.
- Experience in leisure, luxury, or wholesale travel sales; hospitality or hotel sales experience preferred.
- Strong communication, presentation, and relationship-building skills.
- Ability to analyze commercial data and translate insights into actionable strategies.
- Proficiency in Salesforce, Microsoft Outlook, Word, Excel, and PowerPoint.
- Strong organizational skills with attention to detail and follow-through.
- Comfortable traveling approximately 30-50% within the designated region, with occasional international trips.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Professional appearance and adherence to company brand standards.
- Flexibility to support occasional additional hours or ad hoc activities when needed.
- Candidates must be based in the specified location and live within reasonable proximity to major airports to support required travel.
- Paid Time Off (PTO)
- Eligible for an annual performance-based incentive opportunity of up to 10% of base salary.
- 401(k) with 3% employer match (after probationary period)
- Fully employer-paid medical, dental, and vision insurance for the employee
- Mobile phone allowance
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