Lead regional spare-parts and reverse logistics operations, ensuring SLA/KPI adherence, end-to-end parts flow monitoring, trade compliance, audit-ready controls, cost management, and continuous improvement. Manage Logistics Service Providers, drive corrective actions, validate invoices and budgets, and pursue digitalization and AI-enabled analytics to improve visibility and reduce manual work.
Join our Team
We are looking for a Logistics Manager to lead spare parts and reverse logistics operations for the assigned region, ensuring reliable service to our customers, strong cost control, and continuous improvement across the supply chain.
Key Responsibilities
Qualifications and Experience
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Mexico (MX) || Mexico City
Req ID: 788223
We are looking for a Logistics Manager to lead spare parts and reverse logistics operations for the assigned region, ensuring reliable service to our customers, strong cost control, and continuous improvement across the supply chain.
Key Responsibilities
- Lead day-to-day logistics operations for the satellite hub/warehouse, covering warehousing, international freight, reverse logistics, and spare parts delivery in line with SLAs and KPIs.
- Monitor end-to-end spare parts flows and lead-time performance (repair, replenishment, returns), analyzing issues and driving corrective actions with Logistics Service Providers and internal stakeholders.
- Manage operational issues and process compliance, ensuring quality, trade compliance, data accuracy, and audit-ready control of logistics activities.
- Own logistics financial management for the assigned scope, including budget inputs, accruals, invoice validation, variance analysis, and cost-control initiatives.
- Drive digitalization and automation opportunities (including AI-enabled analytics) to reduce manual work, improve visibility, and strengthen service performance.
Qualifications and Experience
- Bachelor's or Master's degree in supply chain management, logistics, operations management, industrial engineering, or related field; CSCP/CLTD certifications are an advantage.
- 10-15+ years of experience in logistics, supply chain, or operations, including at least 5 years in managerial/leadership roles, preferably in cross-border or international logistics for a multinational company.
- Strong knowledge of warehousing, international freight, reverse logistics, trade compliance, customs/import-export processes, and logistics service-level management.
- Proven experience managing Logistics Service Providers (KPIs/SLAs, performance reviews, issue resolution) and solid financial acumen in logistics cost management.
- Comfortable using digital tools and AI/analytics in logistics (e.g., forecasting, risk prediction, exception detection), with a continuous improvement and results-oriented mindset.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Mexico (MX) || Mexico City
Req ID: 788223
Ericsson Morristown, New Jersey, USA Office
Ericsson Morristown Office Office
Leafy suburban setting with a strong corporate presence. Close to parks, historic downtown Morristown and direct train links to New York City.
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As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
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