Maître D Group Sales Coordinator

About us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades, Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm, located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply. 

Our Vision: Building Community to Better Our World

Our Mission: Unleash Joy through Genuine Hospitality

Our Core Values:

Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience.

Doing Good Through Food: engaging in action around food access, health and wellness, education, and philanthropy.

We are currently seeking a Maître D’ Group Sales Coordinator to join our team at Dizzy’s Club. The Group Sales Coordinator is a cornerstone of the business’s operations. Acting as a liaison between service, guests, and management, this role requires a resourceful, professional, polished, and intuitive individual who serves as the first point of contact for guests at Dizzy’s Club. This position operates independently and offers significant opportunities for skill development and advancement into management.

Responsibilities:

• Lead and support training initiatives for host and front-of-house team members to ensure exceptional guest service standards.
• Communicating and coordinating with clients in preparing and managing group sales inquiries and/or contracts via emails and/or phone calls
• Manage and respond to guest and client communications in a timely and professional manner by email and/or phone calls.
• Oversee the Setup and organization of the dining room for group events and daily service.
• Ensure all opening, rolling, and closing procedures within the host department are executed accurately and efficiently 
• Perform closing duties as needed, ensuring smooth end-of-day operations
• Execute additional assignments and special projects as directed by management.
• Support overall service execution to ensure seamless and high-quality guest experience.
• Perform general administrative duties to support front-of-house operations.
• Execute additional assignments and special projects as directed by management.

Qualifications:

• 2 years of NYC full-service restaurant experience. Strong leadership and problem-solving skills.
• Professional & hospitable demeanor, style, and e-mail etiquette.
• Demonstrates exceptional verbal and written communication skills.
• Flexible availability to work afternoons, evenings, and late-night shifts as required.
• Strong hosting skills.
• Demonstrated experience in both serving and bartending, with a strong understanding of food and beverage service standards.

Location: Dizzy’s (JALC)

Salary: $28.00 + Uncapped 3% Commission.

Job Type: Full-time

Benefits: PTO, 401K, Medical, Dental, and Vision insurance, Transit, Safe & Sick time, and FSA (Flexible Spending Account)

Must be able to provide valid documentation that you are legally eligible to work in the United States

Great Performances is an equal opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.