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Maintains and monitors hotel plant, machinery, equipment, and engineering systems. Responsibilities include preventative and reactive maintenance, safety oversight, energy-efficiency recommendations, inventory and documentation management, contractor coordination, emergency response, and supervising maintenance activities. The role also supports team performance, operational handovers, and compliance with hotel safety standards.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotel's team, that’s exactly what you’ll do every time you come to work! You ensure the efficient and safe operation of all plant and equipment and assist in supervising repairs, maintenance, and new installations, ensuring safe operations in the hotel. As a Maintenance Officer, you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Service Standards: Maintain high service quality and align team with operational goals
- Ongoing Maintenance: Respond to jobs logged through the Maintenance system
- Task Management: Complete duties per the Maintenance Manager’s direction; ensure smooth handovers
- Preventative Maintenance: Complete assigned tasks in order to maintain the hotel
- System Monitoring: Inspect machine rooms and equipment; report issues promptly
- Energy Advisory: Recommend procedures to improve energy efficiency
- Administration: Handle attendance, performance records, and maintenance documentation
- Materials & Tools: Manage inventory, tool usage, and material storage
- Contractor Coordination: Schedule and oversee contractor activities per maintenance plans
- Safety Oversight: Enforce safe equipment operation across departments
- Emergency Response: Follow emergency procedures and support the operation in emergency situations
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- 3+ years in a similar role or 5+ years in a supervisory position within a 4/5-star hotel
- Strong knowledge of hotel electrical, mechanical, and engineering systems
- Skilled in equipment maintenance, safety standards, and energy management
- Proven leadership, team supervision, and contractor coordination experience
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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