Manager, Business Development Sales Operations

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

​A Brief Overview

Design/Maintain/Run systems to report sales, track results, and summarize activities. Implement processes to reach potential customers (including conference attendance strategy and approvals in addition to cross-industry lead generation) and identify strategic issues and opportunities. Deliver research and outreach initiatives, perform Sales Support tasks. Manage the business unit Salesforce org (100 users).
What you will do

• Establish and implement programs and innovative initiatives for the organization to advance Business Development and Sales Operations initiatives.
• Forecast changes within Business Development Sales and Sales Operations, conduct business impact assessments, and develop modification strategies with the aid of process improvement methodologies.
• Construct sales and pipeline reports to update senior leadership.
• Establish the measuring and monitoring of the impact of sales and outreach materials and activities on customer response and engagement.
• Develop complex industry research initiatives to ensure account targeting accuracy and alignment of capabilities and resources with industry expectations.
• Determine strategic opportunities to leverage competitive advantage and accelerate sales.
• Lead Conference attendance strategy initiatives and apply for internal approvals for conference participation/attendance.
• Manage/Maintain the Salesforce instance for the business unit.

Minimum Requirements:

• 3+ years of experience in using a business management tool, CRM, or project management software (i.e. Salesforce, Microsoft Project, Jira, etc.)
• Proven track record of ability to execute and deliver on business initiatives
• 3+ years’ experience in delivering reports to leadership-level personnel
• 3+ years’ experience in business strategy collaboration, lead generation, sales, or revenue-generating activities

Preferred Qualifications:

• Contracting Experience (drafting/negotiations)
• Experience in the healthcare industry
• Experience in business-to-business sales or sales operations
• Specialized training in Salesforce administration or development
• Experience in sales management or business management
• Experience in business-level Finance or Accounting
• Experience in Business Operations
• Excellent written and oral communication skills

Education:

• Bachelor's degree or equivalent work experience required; master’s degree preferred

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.