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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
Business Operations drives strategy and planning, business critical insights, and cross-functional execution. We’re seeking a Business Operations Manager to support SoFi’s Crypto offerings. You will report to the Business Lead for Distribution and will be a trusted partner for the Crypto leadership team focusing on high-impact strategic projects, data analysis, and driving efficient processes.
Business Operations works with many teams within SoFi. The ideal candidate will be a dynamic thinker who can work cross-functionally to solve complex challenges with uncertain inputs and outputs.
A typical week will likely be split in three main buckets: 1) support of regular weekly / monthly / quarterly analyses and reporting in support of the businesses, 2) special projects which require strategy, analysis, financial modeling, problem-solving, cross-functional project management, and 3) As a 2IC for the Business Lead for Distribution as part of the go to market motion for institutional crypto business.
What you’ll do:
- Support the creation, iteration and ongoing optimization of recurring weekly / monthly / quarterly reporting for the Crypto businesses and functional teams
- Drive cross-functional projects and alignment with stakeholders across the organization
- Collaborate with the Data Insights team to produce data driven analyses
- Manage team performance with OKR tracking
- Produce forecasting models in support of business plans
- Coordinate with BizOps counterparts in other business units and functions on production and delivery of company-wide standardized processes such as quarterly planning and board deck preparation
- Perform ad-hoc activities as requested by the Business Unit Leads
What you’ll need:
- 6+ years of work experience in a top-tier consulting firm, investment bank or high growth business in an analytical capacity
- Familiarity with financial services and/or consumer technology companies in private and/or public sector
- Hands on operational capabilities with advanced proficiency in Google suite, MS Office apps, etc.
- Crypto experience at either an Exchange, Liquidity Provider, Stablecoin Issuer or Foundation.
- A clear communicator with excellent verbal and written communication skills
- Inquisitive nature, attention to detail, diligence and a good attitude
- Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively
- Comfort working in a high growth, constantly changing environment
- Strong analytical and organizational skills
SoFi New York, New York, USA Office
Our New York office, located in the meat-packing district, provides an open work environment and is a hub for our finance teams. Our large conference, flexible work spaces, huddle rooms, and shared community areas allows our teams to openly collaborate while looking at some spectacular views.
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