Manager, Commerce

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

The Manager of Commerce supports the execution of digital commerce and streaming strategy across the REPUBLIC Collective roster. This role serves as a key operational partner across commercial releases, DSP pitching, reporting, release management, and partner marketing initiatives. The Coordinator will work closely with internal teams and external partners including Spotify, Apple Music, Amazon Music, YouTube, SoundCloud, Pandora, and other digital service providers to help maximize artist visibility and audience growth.

• Support day-to-day commerce initiatives across streaming, digital retail, physical product, and artist campaigns.

• Maintain release schedules, DSP pitch trackers, priority release documents, and commerce reporting tools.

• Coordinate release information including UPCs, ISRCs, platform IDs, metadata, delivery updates, and marketing assets.

• Assist with Spotify, Apple Music, Amazon Music, YouTube, SoundCloud and other DSP pitching processes.

• Prepare weekly reports, presentations, release updates, and performance recaps for internal stakeholders and senior leadership.

• Track and communicate artist priorities, release changes, marketing drivers, and campaign milestones across departments.

• Coordinate production and release-planning meetings, capture meeting notes, and distribute follow-up actions.

• Support partner marketing opportunities and promotional campaigns across streaming and digital retail partners.

• Monitor DSP storefronts, playlists, artist profiles, and promotional placements to ensure accuracy and maximize visibility.

• Conduct store checks, competitive analysis, and platform audits across key digital partners.

• Manage and maintain platform-specific promotional calendars, trackers, and operational workflows.

• Compile weekly artist, release, and campaign updates for cross-functional teams.

• Analyze streaming and commerce performance data and provide actionable insights.

• Partner with Marketing, Digital, Audience Development, Operations, Production, and Partner Management teams to support campaign execution.

• Support implementation of new commerce programs, partner opportunities, and operational initiatives.

• Additional duties as assigned.

• Bachelor’s degree or equivalent experience.

• 2–4 years of experience in music, digital marketing, streaming, commerce, media, or a related field.

• Strong understanding of digital music platforms and the streaming ecosystem.

• Experience working with Spotify, Apple Music, Amazon Music, YouTube, SoundCloud, or other DSPs preferred.

• Excellent organizational skills and exceptional attention to detail.

• Ability to manage multiple projects and deadlines in a fast-paced environment.

• Strong analytical skills with proficiency in Excel, Google Sheets, and presentation software.

• Excellent written, verbal, and interpersonal communication skills.

• Collaborative mindset with the ability to build strong cross-functional relationships.

• Self-starter who is proactive, resourceful, and eager to learn.

• Passion for music and the evolving digital music landscape.

Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical, dental, and vision coverage

• Including 100% coverage for out-patient in-network mental health services

• Fertility coverage for eligible medical plan participants

• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

• Student Loan Repayment Assistance and Tuition Reimbursement

• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees

• 3-weeks PTO for non-exempt employees

• 2-weeks paid Winter Break

• 10 Company Holidays (including Juneteenth and Wellbeing Day)

• Summer Fridays (between Memorial Day and Labor Day)

• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Salary Range:

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.