Manager, E-commerce Strategy

Warby Parker is on the lookout for a dynamic Manager of Ecommerce Strategy to serve as a leader in driving ecommerce growth. In this role, you will develop and implement strategic programs intended to increase both short- and long-term sales. Reporting to the Vice President of Ecommerce and Digital Product, you will lead the development and execution of data-driven strategies to increase customer acquisition, optimize conversion rates, and maximize lifetime value (LTV). We'll look to you to turn quantitative data and qualitative observations into insights that will inform how we chart ecommerce's path forward. Our ideal candidate has an entrepreneurial and collaborative spirit who continuously innovates to achieve great results. Sound like your dream gig? Read on!

What you'll do:

• Develop dynamic financial models and compelling reports that track the ecommerce business metrics and performance on a weekly, monthly, and quarterly basis
• Manage a multi-quarter growth roadmap focused on scaling revenue, improving margins, and expanding market share
• Maintain, develop, and innovate on our current ecommerce reporting suite
• Partner closely with our Finance and Product Strategy teams on ecommerce targets
• Work with the CRM team to develop personalized shopping experiences that drive repeat purchase behavior
• Communicate strategic project plans through insightful (and fun) presentations
• Keep up with the latest news and developments pertaining to ecommerce, AI, customer experience, and technology
• Provide analytical and strategic support for ad hoc analyses, focusing on the why more than the what

Who you are:

• Backed by 5+ years of experience in ecommerce, digital marketing, or strategy consulting, with a proven track record of driving measurable revenue growth
• An optimistic, high-energy problem solver who is comfortable working through uncertainty
• Naturally curious—you often question the status quo with an aim to make better, more informed decisions
• A self-starter who's able to manage multiple assignments, take initiative, and work independently
• A crystal-clear communicator in person and in writing who has experience translating data into strategic recommendations
• An analytical, creative thinker who can focus on the details without losing sight of the big picture
• A lover of data and numbers with a solid understanding of analytical tools, especially Excel and Google Sheets
• Passionate about ecommerce and direct-to-consumer businesses
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Extra credit:

• Experience with Looker or a similar data visualization tool

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance

• Life and AD&D Insurance

• Paid sick leave1

• Paid Holidays1

• Vacation days per year1 

• Retirement savings plan (401(k))

• Parental leave (non-birthing parents included)

• Short-term disability

• Employee Stock Purchase Plan

• Employee Assistance Program (EAP)

• Bereavement Support

• Optical Education Reimbursement

• Free eyewear

• And more (just ask!)

Some benefits of working at Warby Parker for part-time employees:

• Employee Assistance Program (EAP)

• Employee Stock Purchase Plan

• Free eyewear

• Paid sick leave2 

• And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance,  and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 

1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked).  2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).