Jobs at Warby Parker

Manage and support a retail sales team of 8–10 employees while delivering exceptional customer experiences. Responsibilities include troubleshooting the point-of-sale system, overseeing inventory procedures, improving store processes, managing zoning schedules, opening and closing the store, leading shift meetings, supporting performance reviews, and assisting with onboarding and training. The role also promotes Warby Parker’s brand values and fosters an inclusive, service-focused workplace.

Perform comprehensive eye exams, accurately measure and diagnose ocular conditions, explain eye health and prescriptions, and educate patients about eyewear. Provide caring, high-quality vision care while demonstrating product knowledge, representing the Warby Parker brand, incorporating new technology, and delivering strong patient and business results in a collaborative environment.

Leads Warby Parker’s organic social media vision, content, community, and engagement strategy across platforms. Develops brand-aligned social storytelling, oversees social listening and competitive analysis, partners with design, marketing, communications, creators, and growth teams, and manages social budgets and external resources. Leads a community-focused social media manager, writes and edits platform-native content, tracks performance, and presents insights and recommendations to senior leadership while adapting to cultural and platform changes.

Deliver exceptional in-store customer service, provide product knowledge and style advice, support retail operations and process improvements, participate in special projects, and foster an inclusive team culture.

Lead Oracle HCM technical operations across configuration, integrations, data loads, reporting, dashboards, troubleshooting, quarterly releases, and system improvements. Translate HR, Payroll, Finance, and IT requirements into scalable solutions; manage testing, deployment, documentation, and managed-service partners. Build SQL-based reporting using OTBI and BI Publisher, support audits and reconciliations, and evaluate Oracle AI capabilities.

Manage full-cycle recruiting across corporate, customer experience, and optical lab roles. Partner with hiring managers, maintain candidate pipelines, communicate across job boards, track recruiting metrics, and improve hiring strategies. The role requires proactive relationship-building, strong communication, adaptability, and the ability to deliver results in a fast-paced, high-volume environment.

Deliver exceptional in-store customer service by communicating brand values, providing product knowledge and style advice, supporting team operations, improving retail processes, and fostering an inclusive culture.

Provide excellent in-store customer service, advise on products and style, communicate brand values, support team operations, suggest retail experience improvements, and help foster an inclusive culture.

Provide part-time comprehensive eye exams per Warby Parker protocols, diagnose ocular conditions, take accurate measurements, explain eye health and prescriptions, recommend eyewear, and represent the brand while using new technology in a fast-paced retail clinic environment.

Provide excellent customer service and style advice on the sales floor, communicate brand values, assist teammates, drive retail improvements, and support special projects to create an exceptional glasses-shopping experience.

Lead development of dynamic financial models and Gross Margin reporting, partner with department leaders on budgeting and actuals, produce FP&A reporting and investor/board materials, support quarterly earnings and special cross-functional projects, and present insights to leadership.

Provide exceptional in-store customer service, communicate brand values, advise customers on product and style, support team operations, contribute to process improvements and special projects, and help foster an inclusive store culture.

Lead sales floor operations in a retail eyewear store: deliver exceptional customer service, mentor staff, open/close store, run front-of-house operations, drive product knowledge and contribute to process improvements and special projects.

Lead design and development of scalable, high-availability backend systems. Architect distributed services, APIs, and data pipelines on cloud (AWS). Collaborate with product and cross-functional teams, enforce code quality and SLAs, promote new technologies, monitor observability, resolve incidents, and mentor engineers to deliver complex backend projects.

Lead sales and front-of-house operations, deliver exceptional customer service and product knowledge, open/close store, supervise team in manager's absence, drive process improvements and inclusive culture.

Provide exceptional customer service on the sales floor, offer product knowledge and style advice, support store operations and team needs, contribute ideas to improve the retail experience, and foster an inclusive, respectful culture.

Provide exceptional customer service on the sales floor, share product knowledge and styling advice, support store operations and process improvements, contribute to special projects, and help create an inclusive, on-brand shopping experience.

Lead and support a retail team to deliver excellent customer experiences: troubleshoot POS, manage inventory and zoning, open/close store, run meetings, assist hiring/onboarding and performance reviews, and develop process improvements.

Lead a strategy team and advise executive leadership by identifying market opportunities, guiding long-range and annual strategic planning, translating research into executive frameworks, tracking KPIs, partnering cross-functionally, and evaluating M&A and partnerships to drive growth.

Lead ideation and execution of short-form video and digital assets across paid media, social, and web. Handle pre-production and iPhone capture, manage full post-production including editing and animation, translate brand strategy into cohesive digital experiences, and collaborate with Brand Design to ensure on-brand visuals.