Jobs at Warby Parker

Deliver exceptional in-store customer service by communicating brand values, providing product knowledge and style advice, supporting team operations, improving retail processes, and fostering an inclusive culture.

Provide part-time comprehensive eye exams per Warby Parker protocols, diagnose ocular conditions, take accurate measurements, explain eye health and prescriptions, recommend eyewear, and represent the brand while using new technology in a fast-paced retail clinic environment.

Own and optimize Dayforce Time & Labor and support Oracle HCM/other HRIS. Configure systems, resolve issues, build reports and dashboards, manage releases, document processes, and partner with HR, Payroll, IT, and business stakeholders to translate requirements into scalable system solutions.

Provide excellent customer service and style advice on the sales floor, communicate brand values, assist teammates, drive retail improvements, and support special projects to create an exceptional glasses-shopping experience.

Lead a retail team to deliver excellent customer service, troubleshoot the POS, manage inventory and daily operations, develop and implement process improvements, run shift meetings, support hiring/onboarding and conduct performance reviews.

Lead FP&A for Retail & Real Estate, build financial models and reports, support budgeting and projections, advise retail leadership, drive labor and capital planning, and oversee strategic retail initiatives to optimize store growth and performance.

Lead and support a retail team to deliver excellent customer service, manage POS troubleshooting and inventory procedures, develop process improvements, run daily operations (open/close, zoning, meetings), assist hiring and training, and participate in performance reviews and special projects.

Process and reconcile U.S. and Canada payrolls across multiple frequencies and entities. Review and import timecards from Dayforce into ADP, compile payroll changes, process benefits and retirement funding files, reconcile accrual accounts, respond to employee payroll inquiries, support audits, and prepare ad-hoc reports for management.

Provide comprehensive eye exams per company protocols, take accurate measurements, diagnose ocular conditions, explain eye health and prescriptions, recommend eyewear, demonstrate product knowledge, represent the brand, and incorporate new technology in patient care.

Provide exceptional customer service on the sales floor by communicating brand values, offering product knowledge and style advice, driving sales, supporting team operations, proposing retail experience improvements, assisting colleagues and customers, and fostering an inclusive store environment.

Lead supply-chain operational excellence projects: analyze metrics, conduct product manufacturability reviews, develop DFM/DFA initiatives, drive cross-functional improvements, and ensure on-time, on-budget delivery while optimizing cost, capacity, and quality.

Lead sales and front-of-house operations, deliver exceptional customer service and product guidance, open/close the store, mentor teammates, drive process improvements and special projects, and foster an inclusive, service-minded retail environment when managers are not present.

Provide exceptional in-store customer service, share product knowledge and styling advice, support store operations and team, propose retail improvements, and help create an inclusive, brand-led shopping experience.

Provide exceptional in-store customer service by communicating brand values, advising on products and style, assisting team operations, improving retail processes, and supporting an inclusive, high-energy shopping experience.

Lead marketing measurement strategy with MMM and MTA; design incrementality and experiment frameworks (geo experiments, lift studies); interpret modeling results for stakeholders; provide technical leadership in marketing data science and ensure privacy/HIPAA-compliant solutions for healthcare marketing.

Lead ideation and execution of short-form video and digital assets across paid media, social, and web. Handle pre-production and iPhone capture, manage full post-production including editing and animation, translate brand strategy into cohesive digital experiences, and collaborate with Brand Design to ensure on-brand visuals.

Lead ecommerce growth by developing financial models, multi-quarter revenue roadmaps, and reporting suites; partner with Finance, Product, and CRM to optimize acquisition, conversion, and LTV. Provide data-driven insights and presentations. Additionally, support product development and sourcing: manage vendor relationships, POs, BOMs, inventory reports, invoices, and production quality to enable on-time launches.

Lead a strategy team and advise executive leadership by identifying market opportunities, guiding long-range and annual strategic planning, translating research into executive frameworks, tracking KPIs, partnering cross-functionally, and evaluating M&A and partnerships to drive growth.

Lead and support a retail team to deliver excellent customer experiences: troubleshoot POS, manage inventory and zoning, open/close store, run meetings, assist hiring/onboarding and performance reviews, and develop process improvements.

Lead IT internal controls testing and remediation, evaluate automated and business process controls, review third-party control reports, advise on system changes and deployments, coordinate remediation and reporting to management and external auditors, and support integration of controls into new system implementations.