Manager, Program Management 2

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role: eBay, Inc. seeks Manager, Program Management 2 in New York, NY 

What you will accomplish: 
Job Duties: Improve the selling experience on eBay globally using product and operational levers. Define business strategy and technical product strategy, supported by business cases and operational plans. Work with internal terms to influence product and business roadmaps. Partner with internal teams to conduct customer interviews and user research to understand what the customers are looking for. Design, run, and monitor A/B tests and derive insights using statistical analysis. Build go-to-market plans for new feature launches, working with Product, Marketing, and Legal counterparts. Lead individual team members or teams in their work and career development. Lead Seller Standards & Feedback Policy Strategy. Define and evolve policy frameworks that govern seller performance evaluation and feedback integrity, ensuring they are fair, data-informed, and scalable across regions. Use performance data, customer research, and competitive benchmarks to identify areas for improvement, simplification, or innovation. Act as the central point of contact for Seller Standards Policy across Trust, Legal, Analytics, Product, and Customer Service teams. Build clear, compelling narratives that influence senior leaders and help drive alignment on trade-offs and priorities. Provide input into related initiatives like enforcement strategies, transparency mechanisms, and seller communication standards. Partial telecommuting permitted from within a commutable distance. 

What you will bring:
Minimum Requirements: Master’s degree, or foreign equivalent, in Business Administration or a closely related field, plus three (3) years of experience in the job offered or related occupation.

Special Skill Requirements: 

• Experience in business strategy, business analysis, product management, product strategy, or general management (3 years).
• Experience conducting marketplace analysis and competitive benchmarking using first- and third-party data sources.
• Experience presenting to senior leadership using verbal and written communication skills.
• Experience with data analysis and business case / financial modelling using Excel or a similar tool (3 years).
• Experience preparing presentations and business cases using Word and PowerPoint (or similar tools) (3 years).
• Experience in project management, ensuring key stakeholders are aligned and giving visibility to leadership on progress and blockers.
• Key financial drivers and experience with business performance or P&L analysis.
• Experience in monitoring and reporting business KPIs. 
• Experience working at a management consulting firm, investment firm, or working in a related business strategy role (2 years).

Salary: $144,400.00 - $221,600.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.

Must be legally authorized to work in the U.S. without sponsorship. 

Additional Details

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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