Manager, Responsible Sourcing Program

Your Opportunity as the Manager, Responsible Sourcing Program

Help shape and lead Smucker’s Responsible Sourcing Program, supporting the prevention and mitigation of social compliance and human rights risks across our global supply chains. Guide program strategy and governance, lead human rights due diligence and risk-management activities, engage suppliers, build strategic partnerships, and support public reporting and external communications. Work across the organization and with key external stakeholders to translate complex human rights considerations, evolving regulations, and social compliance standards into practical actions that protect people, strengthen our supply chain, and support Smucker’s commitments.

Location: Working Remote U.S.

Work Arrangements: Remote with 15% annual travel, ability to work with colleagues on eastern standard time.

In this role you will:

Responsible Sourcing Strategy and Governance

• Guide Smucker’s Responsible Sourcing strategy, program priorities, governance, and decision-making practices.
• Lead the development and ongoing maintenance of Smucker’s Supplier Code and related standards, expectations, and guidance.
• Interpret human rights and social compliance frameworks and translate them into practical expectations for suppliers and internal stakeholders.
• Monitor evolving regulations, standards, and emerging human rights issues, coordinating cross-functional input and recommending appropriate program changes.

Human Rights Due Diligence and Risk Management

• Assess human rights and Responsible Sourcing risks using regulatory information, supplier data, Sedex, audit findings, and other available sources.
• Recommend and coordinate appropriate due diligence, preventive, corrective, remediation, and risk-mitigation actions.
• Evaluate and escalate significant social compliance and human rights concerns based on severity and potential business impact.
• Partner with suppliers and internal stakeholders to monitor corrective actions and remediation, escalating issues or recommending additional action when needed.
• Apply sound judgment to determine when Responsible Sourcing should lead, support, engage another function, or escalate an issue.

Supplier Engagement, Internal Support, and Partnerships

• Engage suppliers to communicate Responsible Sourcing expectations, address identified risks, and support education and capability building.
• Provide Responsible Sourcing expertise and practical guidance to Strategic Business Areas, including Green Coffee, and other internal teams.
• Develop and deliver training and awareness materials tailored to relevant audiences and business needs.
• Partner cross-functionally with Sustainability, Ethics and Compliance, Legal, Human Resources, Procurement, International Trade Compliance, and business teams on Responsible Sourcing and human rights matters.
• Develop strategic relationships with key suppliers, industry groups, investors, nongovernmental organizations, and other external partners.
• Represent Smucker in relevant industry collaborations and initiatives, including the Seafood Task Force and Tuna Responsible Business Alliance Program activities.

Public Reporting and External Communications

• Lead or support Responsible Sourcing reporting, assessments, and disclosures, including EcoVadis, Walmart Project Gigaton, the Roundtable on Sustainable Palm Oil, and other applicable programs.
• Coordinate Responsible Sourcing information and supporting evidence for leadership updates, regulatory disclosures, corporate reporting, and investor inquiries.
• Maintain Smucker’s Responsible Sourcing microsite in partnership with Corporate Communications.
• Support key corporate disclosures, including the California Transparency in Supply Chains Act disclosure, annual Corporate Impact Report, and Canada’s annual supply chain reporting requirements.
• Provide oversight to Smucker internal site social compliance program (SMETA).

KnowTheChain Benchmark

• Own Smucker’s end-to-end KnowTheChain benchmark process, conducted every other year.
• Monitor methodology changes and assess implications for Smucker’s Responsible Sourcing Program and disclosures.
• Manage relationships and communication with the KnowTheChain team throughout the benchmark process.
• Coordinate the Additional Disclosure, including gathering required information and supporting evidence from internal stakeholders and ensuring timely submission.
• Evaluate benchmark results and feedback to identify opportunities to strengthen Smucker’s Responsible Sourcing Program.

What we are looking for:

Minimum Requirements

• Bachelor's Degree in related field
• 5+ years of experience across at least two areas such as responsible sourcing, human rights or social compliance, sustainability, legal or regulatory compliance, human resources, or supply chain/procurement.
• 5+ years of experience assessing human rights, social compliance, supplier, or supply chain risks and recommending appropriate actions.
• Experience engaging suppliers and partnering across functions to address complex issues and influence outcomes.
• Ability to interpret standards, policies, regulations, and external frameworks and translate them into practical business actions.
• Working knowledge of Sedex and SMETA 7.0, including social compliance due diligence, audit findings, and corrective-action follow-up.
• Strong critical thinking and judgment, with the ability to evaluate complex or incomplete information, navigate ambiguity, and determine an appropriate path forward.
• Strong communication skills with the ability to translate complex topics for leaders, internal stakeholders, suppliers, and external partners.
• Demonstrated ability to independently manage multiple priorities, stakeholders, and deadlines based on risk and business impact.
• Flexibility to occasionally adjust working hours to effectively engage with international suppliers and partners.

Additional skills and experience that we think would make someone successful in this role

• Experience leading or supporting a Responsible Sourcing or human rights due diligence program, including supplier corrective action or remediation.
• Knowledge of global human rights regulations, social compliance standards, and evolving supply chain due diligence expectations.
• Experience with external assessments, benchmarks, or disclosures such as KnowTheChain, EcoVadis, Walmart Project Gigaton, or the Roundtable on Sustainable Palm Oil.
• Experience preparing sustainability, human rights, corporate responsibility, or regulatory disclosures.
• Experience working within complex global supply chains, particularly food, agriculture, seafood, coffee, or consumer products.
• Experience participating in industry collaborations, nongovernmental organizations, working groups, or multistakeholder initiatives.
• Strong learning agility and resourcefulness, with the ability to quickly build expertise, leverage available resources, and solve problems without an established playbook.

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The Right Place for You 

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. 

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We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.