Manager/Senior Manager, Generosity and Strategic Partnerships

ABOUT HFNY

For over 30 years, Hope for New York (HFNY) has served as New York’s Coalition of Hope, bringing nonprofits, churches, and everyday New Yorkers together to show kindness and compassion to their neighbors in need. Our Coalition of Hope strengthens nonprofits, leaders, and communities on the frontlines with resources and connections that shatter scarcity and amplify impact. 

HFNY invests in a diverse array of community-based nonprofits by providing grants, training, hands-on support, and volunteers to 70+ vetted, faith-based nonprofits across the five boroughs — building up their capacity to lead with excellence and serve more New Yorkers in need. We offer thousands of volunteer opportunities for individuals, workplaces, and churches — working closely with our nonprofit partners to ensure New Yorkers not only bring hope to their neighbors in need, but tangibly experience it too.

ABOUT THE ROLE
The Mobilization team at HFNY is committed to mobilizing volunteers, donors, and churches to give and serve generously towards HFNY and our affiliates in order to further strengthen our impact in New York City. Our goal is to identify, cultivate, and retain volunteer, donor, and institutional relationships (churches, foundations, and corporations). We primarily do this work through individual and institutional relationships. We define success and identify metrics to evaluate internally and communicate externally.

The Manager, Generosity and Strategic Partnerships is a key member of the Mobilization team at Hope For New York, reporting to the Director, Generosity. The Manager, Generosity and Strategic Partnerships will:

1. Help develop and implement strategy to identify, cultivate, and steward existing and new mid-level donors 
2. Build and maintain strong relationships with several of Hope For New York’s key Stakeholder Groups, including the Rising Leaders Board, Young Supporters, and The Hope Exchange (monthly donors)
3. Develop and implement a strategy to identify, cultivate, and grow engagement from existing and new institutional partners, especially churches and other organizations

PRIMARY RESPONSIBILITIES

Individual Donors

• Help develop and implement strategy to identify, cultivate, and steward existing and new donors
• Build and manage a portfolio of ~$400k and 300+ mid-level donors ($1K-$5K)  and prospects to deepen their engagement and relationships with HFNY and increase their giving
• Develop and grow monthly giving program (The Hope Exchange)
• Create tailored short-, intermediate-, and long-term strategies for existing donor/prospect portfolio
• Leverage Salesforce to manage donor portfolio and ensure accurate and complete records
• Plan, oversee, and host various cultivation and stewardship events, including one-on-one meetings, site visits, and other gatherings

Strategic Partnerships

• Develop and implement a strategy to identify, cultivate, and grow engagement from existing and new institutional partners, especially churches and other organizations
• Identify, cultivate, and vet potential new partners, with an emphasis on churches and other faith-based organizations
• Help develop and implement a strategy to identify, cultivate, and recruit for key HFNY Stakeholder Groups including but not limited to the Rising Leaders Board, Young Supporters community, and Marathon Team

• Meet regularly with potential and current partners individually as well as in partnership with the Vice President, Mobilization and Generosity and Director, Generosity; and Program team members
• Build enduring relationships with partners through program site visits, volunteer engagement opportunities, and other activities and communications
• Collaborate with partners to support key HFNY initiatives and campaigns, including Year End Campaign, Easter Sacrificial Offering, and Community Grants Circle
• Help maintain accuracy of constituent records in Salesforce, alongside Manager, Donor Services and Senior Manager, Data, Systems, and Impact

JOB QUALIFICATIONS

• Deep commitment to serving the poor and marginalized
• Identify with the Christian faith and attend a local church
• 6+ years of work experience with at least 1-2 years of direct fundraising or donor relations experience
• Understanding of biblical stewardship and generosity
• Results-driven and outcomes-focused individual 
• Proven ability to build strong relationships with a variety of internal and external stakeholders 
• Ability to reach aggressive fundraising goals for a growing organization
• Self-starter, quick learner, hard worker; able to work independently with minimal oversight 
• Thrives under pressure, remains calm and takes on difficult challenges 
• Demonstrated ability to maintain confidential and sensitive donor information 
• Superb communication skills (oral and written); effectively represent HFNY externally
• Resourceful and strategic problem-solving ability; takes initiative with solutions
• Strong project management skills; ability to take an idea from concept to completion
• High level of professionalism, maturity and integrity; maintaining tact, discretion and diplomacy with internal and external stakeholders
• Flexible and adaptable; open to feedback and improvement with positive and humble attitude
• Experience with Salesforce, email marketing, social media channels strongly preferred
• Bachelor’s degree preferred

OUR CORE VALUES

• We are motivated by our Christian faith: Our desire to serve the city and seek the flourishing of every New Yorker is based on the Christian call to love and provide for our neighbors in need.
• We love our city: New York City is one of the most diverse and vibrant cities in the world, yet it is also full of brokenness, injustice, and inequality. Our work is motivated by our desire to see our city renewed and restored.
• We care about the whole person: We believe that true flourishing can only happen when an individual's spiritual, social, and economic needs are met, and we work with partners who seek the same outcome.
• We can't do this work alone: Fostering community and collaboration are at the heart of everything we do because we know that we are more effective when we work together. Our role is to catalyze the success of all of our partners.
• We build relationships based on trust: Trust is essential to creating authentic, thriving, and lasting relationships, which empowers our partners to achieve their goals.
• We are innovative and data-driven: Solving hard problems often requires taking risks and trying new things. We use data to measure outcomes and inform decisions, which is critical to maximizing impact.

DISCLAIMER

The preceding job description has been designed to describe the general nature and level of work performed by employee(s) within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of the employee(s) assigned to this job. Other duties may be added, or this job description amended at any time.

To perform this job successfully, an individual must be able to perform the principal duties satisfactorily. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the principal duties of the job, except where to do so would cause an undue hardship on Hope for New York’s business operations.

Employment at Hope for New York is at-will, which means that either the employee or Hope for New York can terminate the employment relationship at any time, for any reason, with or without cause or notice. Nothing in this Job Description should be construed to diminish the at-will employment relationship in any manner.
 

Reports to: Director, Generosity
Salary: $75,000 to $85,000
Status: Full-time
Classification: Exempt