Manage and enhance the experience for VIP sports card collectors, ensuring prompt support, personalized service, and fostering a vibrant trading environment.
About Veriswap
Veriswap is a barter marketplace for trading cards, operating within the $10B+ sports card secondary market. We’re focused on creating a new swap economy because we believe the swaps market is 5x larger than the cash sales market for collectibles. Our mission is to empower collectors by enabling them to trade sports cards anytime, anywhere.
We’ve completed over $160M in transactions in just 3 years, with trades as large as $300K on the platform. We serve 120,000 users and the trading card market is at all-time highs, with $400M+ of cards sold in the last month.
Our founding team comes from Columbia (ex-finance) and Brown (ex-Google). Together, we are building something truly exciting and are looking for driven individuals to help shape the future of collectibles.
What You Bring
- Passion and deep knowledge about high end sports cards (completed sales, industry trends, collector psychology, etc)
- 5+ years of customer support and / or sales experience
- Scrappy and high-agency mindset, with a bias toward quickly launching experiments, learning from imperfect data, and scaling only what works.
- Speed and responsiveness at all hours of the day
Requirements
Responsibilities
- Make VIPs feel extreme hospitality, and that we are trusted advisors in their card process, whether that means texting them, planning special events, meeting them one by one, delivering cards to their doorstep
- Create a world where VIP requests are handled ASAP by our customer support team
- Motivate VIP users to complete more trades
- Educate and give fair advice on cards
What you’ll get from Us
- Autonomy and ownership on projects that matter
- Opportunity to work with some of the most passionate collectors on our platform
- $200/month wellness stipend
- 401(k) retirement benefits
- Unlimited vacation policy
- Generous paid parental leave
- Competitive healthcare benefits, including HSA, for you and your dependent(s)
Veriswap New York, New York, USA Office
235 W 56th St, 30L, New York, New York, United States, 10019
Similar Jobs
7 Minutes Ago
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Investigates and processes commercial auto physical damage claims, determines coverage, assesses damage, establishes reserves, negotiates settlements, and maintains accurate claim documentation. The role communicates with insureds, claimants, agents, and internal teams; prepares or reviews damage estimates; identifies fraud and subrogation opportunities; and coordinates with appraisal and investigative units. A high school diploma and 1–2 years of experience are required, with claims experience preferred.
Marketing Tech • Mobile • Software
Own the full enterprise sales cycle for Vibes Connect and RCS Studio, from prospecting and discovery through closing six-figure deals. Generate outbound pipeline, manage forecasts, conduct solution demonstrations, translate technical API and messaging capabilities into business value, and build relationships with enterprise brands. Track performance in HubSpot, collaborate with stakeholders, and consistently exceed sales targets in a remote, fast-paced environment.
Top Skills:
APIsHubspotMmsRcsSms
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate property and casualty coverage, and converts prospects into policyholders. The role includes paid licensing and training, customer relationship management, sales closing, and compliance with state licensing requirements. Employees work remotely on assigned weekday and weekend schedules, using company-provided equipment and a dedicated wired internet connection.
Top Skills:
PcWired High-Speed Internet
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
