Membership Sales Manager

About Chelsea Piers:
Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences. 

With four locations in NYC and growing, Chelsea Piers Fitness is redefining the luxury fitness experience. We are a community built on Empowerment, Purpose, Transformation, and Community. 

The Opportunity:

At Chelsea Piers Fitness, we’re more than a gym – we’re a destination for connection, transformation, and community. If you’re passionate about people, thrive in a fast-paced environment, and are looking to grow your career in the fitness and wellness space, we want to meet you.

Why You’ll Love Working Here:

• Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services.
• Team-Oriented Culture – we win together and support each other every day.
• Pathways for Growth – from hospitality to management, operations, personal training, and beyond.
• Purpose-Driven Work – every day is a chance to help someone feel seen, supported, and successful.

Role & Responsibilities:

• Sale of memberships

• Serve as a mentor to Chelsea Piers Fitness Membership Consultants

• Working cohesively with a team of Membership Consultants and a Vice President of Sales to be successful individually and as a team

• Establishing a strong sales pipeline, meeting sales objectives and collaborating with a team to achieve the overall goals of the business

• Managing select member events geared towards engaging the membership base and generating interest in and excitement around the club

• Serving as a visible and active goodwill ambassador with members and at select special events

• Work closely with the marketing team to align sales efforts with promotional campaigns and initiatives

• Foster a data-driven sales culture through the adoption of a technology-enabled sales process

• Lead weekly sales meetings

Qualifications:

• Analysis and understanding of key business metrics that directly impact membership growth
• Self-motivated/entrepreneurial spirit with an outgoing, diligent and affable disposition
• Superior customer service skills; excellent and clear communication skills, both verbal and written; strong organizational skills and attention to detail 
• Proficiency in Microsoft Office including Word and Excel 
• Passion for fitness with a team-first mentality
• Ability to work on nights, weekends and holidays as needed
• 3+ years of Membership Sales experience, preferably in a high-end fitness environment