Jobs at Chelsea Piers L.P.

Record game scores, penalties, and statistics; operate the game clock; maintain scoresheets and a clean workspace; provide customer service; build positive relationships with players and referees; report equipment issues and lost-and-found items. Must be punctual and flexible for evenings and weekends.

Run and support Chelsea Piers summer camp operations: promote and sell camp, manage registrations/payments/medical data, provide parent customer service, coordinate transportation, troubleshoot with staff, and perform assigned duties while working full summer schedule including some weekends.

Serve as the frontline representative for members, delivering friendly, efficient hospitality. Greet members, support operations, solve member issues, multitask in a fast-paced fitness environment, work flexible shifts including nights/weekends/holidays, and perform physical tasks such as standing for a full shift and lifting up to 30 lbs.

Serve as the primary front-line representative for members, delivering friendly customer service, greeting and checking in guests, solving member issues, supporting team operations, and performing physical tasks (standing full shifts, lifting up to 30 lbs). Work flexible shifts including nights, weekends, and holidays to maintain a welcoming fitness club experience.

Lead membership sales, mentor consultants, build and manage a sales pipeline, align with marketing, run weekly sales meetings, host member events, and act as a visible ambassador to grow membership.

Sell founding and ongoing memberships during pre-sales and after opening by prospecting, building referral business, meeting sales targets, managing member events, and delivering excellent customer service to drive retention.

Support monthly management reporting, build budgets and forecasts, design KPIs and dashboards, automate data pipelines, analyze program and pricing profitability, and deliver ad hoc analyses and presentations for senior leadership across multiple sports venues.

Manage lifecycle and CRM execution across three markets, running multi-channel campaigns (email, SMS), building and optimizing workflows, coordinating in-venue marketing, partnering with Brand/Acquisition/Operations, tracking analytics and reporting, and supporting content and influencer initiatives to drive customer engagement, retention, and LTV.

Sell Founding and corporate memberships, build prospect pipeline and referral business, meet individual sales goals, promote ancillary services, manage member engagement events, deliver excellent customer service, and collaborate with the membership sales team to drive retention and growth.

Lead Chelsea Piers Sports’ brand storytelling, organic content, social media, and PR. Develop brand strategy and rebrand execution, create and edit content, manage social team and agency partners, measure performance, and ensure consistent brand application across paid, CRM, and in-venue channels.

Manage end-to-end sales and coordination of birthday parties and special events: respond to inquiries, convert bookings, handle event logistics, liaise with operations and F&B, process transactions, maintain client records, provide on-site customer service, meet sales targets, and assist with payroll.

Provide on-site emergency care and first aid for campers and staff, manage medications and health records, monitor chronic conditions, maintain EMT office, communicate with parents and providers, and support compliance with state and ACA camp health standards.