Jobs at Chelsea Piers L.P.

Provide 5-star hospitality at a Chelsea Piers Fitness club: welcome members and guests, manage check-ins and member systems, answer phones, monitor facilities, escalate issues, support front-desk and events, collaborate across departments, and maintain security and guest awareness.

Greet patrons, answer phones and emails, handle registrations and payments, manage scheduling and inventory, log incidents, receive deliveries, assist with building operations and safety, maintain professional appearance, and perform other supervisor-assigned front-desk and customer-service tasks.

Part-time associate responsible for delivering exceptional customer service, managing front-desk operations, using CRM to respond to inquiries, and driving sales through upselling and meeting team targets. Supports scheduling, registration, attendance processes, maintains facility appearance, and collaborates with teams to execute seasonal programs and sales initiatives.

Lead membership sales, mentor consultants, build and manage a sales pipeline, align with marketing, run weekly sales meetings, host member events, and act as a visible ambassador to grow membership.

Record game scores, penalties, and statistics; operate the game clock; maintain scoresheets and a clean workspace; provide customer service; build positive relationships with players and referees; report equipment issues and lost-and-found items. Must be punctual and flexible for evenings and weekends.

Manage lifecycle and CRM execution across three markets, running multi-channel campaigns (email, SMS), building and optimizing workflows, coordinating in-venue marketing, partnering with Brand/Acquisition/Operations, tracking analytics and reporting, and supporting content and influencer initiatives to drive customer engagement, retention, and LTV.

Sell founding and ongoing memberships during pre-sales and after opening by prospecting, building referral business, meeting sales targets, managing member events, and delivering excellent customer service to drive retention.

Sell Founding and corporate memberships, build prospect pipeline and referral business, meet individual sales goals, promote ancillary services, manage member engagement events, deliver excellent customer service, and collaborate with the membership sales team to drive retention and growth.