Originates residential mortgage loans through inbound and referred leads. Responsibilities include selling mortgage financing, pre-qualifying customers, initiating applications, analyzing financial and credit information, negotiating loan terms, coordinating appraisals and closings, collecting conditions, and maintaining SAFE Act registration compliance.
Overview:
Responsible for originating residential mortgage loans and adhering to the requirements of federal registration under the SAFE Act
Primary Responsibilities:- Receive referrals from realtors, builders, branches and/or developers who have pre-established relationships with M&T. Follow up on potential customers via telephone, fax, and email.
- Sell inbound customers to use M&T Mortgage for mortgage financing. Answering initial questions and providing explanation of M&T products. Pre-qualifying customers.
- Originates mortgages and coordinates settlements.
- Begins mortgage application process in person or over the phone and sends packages to customer for completion. Enters completed applications into the system.
- Obtains and analyzes pertinent financial and credit data necessary for determining if loan is an acceptable risk.
- Collects closing conditions, orders appraisals, coordinates draw schedules, and schedules closings.
- Negotiates terms and conditions of loan with mortgagor.
- Provides timely and complete feedback to sources regarding the disposition of their leads.
- Keeps informed of changing rules and regulations.
Works under general supervision.
External contacts may include customers, builders, manufacturers, and realtors.
Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
Education and Experience Required:Associate’s degree and a minimum of 2 years mortgage origination and/or customer service experience, or in lieu of a degree a combined minimum of 4 years higher education and/or work experience including a minimum of 2 years mortgage originator and/or customer service experience.
Education and Experience Preferred:General PC knowledge and departmental software
Organizational skills
Sales ability
Mathematical skills
Ability to interact with all levels in a professional manner
Customer Service Skills
Knowledge of products and government regulations
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of AmericaM&T Bank New York, New York, USA Office
New York, United States, 0
M&T Bank Wayne, New Jersey, USA Office
Wayne, United States
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