National Account Manager

About Talroo  

We are honored to be recognized as a multi-award winning organization. Talroo has been consistently recognized as a Top Workplace and a Best Place to Work in Austin. We've been ranked the last five years by Inc. 500/5000 as one of the fastest growing companies in the U.S. You'll also find us on the Austin Business Journal's Fast 50 growth awards list multiple times. We're growing the right way, and we need exceptional talent to help us build upon our successful story. 

Talroo is helping organizations like Uber, McDonald’s, UPS, The Home Depot, Target and more, find and hire their essential workforces. Our data-driven job and hiring event recruiting platform turns the Internet into a help wanted sign. Our pay-for-performance model enables customers to maximize efficiency, not waste spend, and hire employees faster than they could with any of our competitors.   
 
Rather than drive customers to a destination site, Talroo uses a consumer marketing approach to deliver job opportunities to candidates where they are already spending time online. Similar to what Google AdSense and Facebook Ad Networks do for their advertisers, Talroo uncovers the right candidates that companies are looking to hire. 
 
Talroo leverages a search-and-match algorithm powered by state-of-the-art AI technologies. Our deep-learning processes analyze billions of signals daily, assessing the job seeker-employer relationship in real time. This produces significantly better search results for the job seekers, and higher quality applicant matches for the employer.  

While we focus on providing amazing results and service for our customers, within our exciting company you’ll also find a high-performance environment of collaboration, encouragement, transparency and fun. 

Role Overview:

Talroo is seeking a National Account Manager to manage a portfolio of fully ramped, enterprise-level customer accounts. This role owns account retention, renewals, and revenue growth, serving as a strategic advisor to senior and C-suite stakeholders. 

You will combine deep technical aptitude with commercial expertise to drive customer outcomes, identify expansion opportunities, and protect recurring revenue. 

Location:  Austin, TX headquarters (fully in-office)

Compensation: Highly competitive! $90k base + commission

As a National Account Manager at Talroo, you will:  

• Own a book of ramped, enterprise accounts with full responsibility for retention and net revenue growth 
• Lead renewal strategy and execution, including forecasting, risk identification, and contract negotiations 
• Build and maintain trusted relationships with C-suite and senior customer stakeholders 
• Identify and execute upsell and expansion opportunities aligned to customer goals and performance data 
• Translate technical platform capabilities, data insights, and campaign performance into clear business value 
• Partner cross-functionally with Sales, Product, and Client Success to drive adoption and customer success 
• Proactively identify risk signals and develop mitigation plans to protect revenue 
• Maintain accurate account activity, forecasting, and documentation in HubSpot CRM 

What we are looking for in a highly qualified candidate:  

• Proven experience managing enterprise-level customer accounts 
• Demonstrated success in account retention, renewals, and revenue expansion 
• Strong C-suite and executive-level relationship management experience 
• Extremely intelligent; Highly technical aptitude with the ability to understand and communicate complex problems, systems, and data quickly 
• Consultative mindset with strong upsell and value-based selling skills 
• Excellent communication, analytical, and negotiation skills 
• Comfortable working remotely with a high level of ownership and accountability 
• Excellent verbal and written communication, presentation, and interpersonal skills
• Must be eligible to work permanently in the United States without employer sponsorship at any time
• Must currently reside in the Austin, TX metro area at time of application

Benefits  

• Highly competitive salary  
• Company-paid gym membership or ClassPass 
• Comprehensive, company-paid health, vision, and dental insurance premiums for you and your dependents  
• 401(k) retirement plan with 3% employer contribution 
• Paid company holidays
• Responsibly-Managed PTO plan 
• 100% Paid Parental Leave
• Daily catered lunch, and fully-stocked snacks and beverages
• Memorable, unique company events  

Talroo is proud to be an Equal Opportunity Employer. Candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.