Develops, maintains, and supports manufacturing software, databases, and data-analysis systems. Resolves critical application and system issues, improves reliability, and builds monitoring, metrics, automation, and operational tools. Collaborates with global engineering, infrastructure, manufacturing, IT, and business teams. Applies generative AI, agentic AI, and AI-assisted technologies to troubleshooting, automation, analysis, and support workflows while maintaining security, data integrity, and human oversight.
Our vision is to transform how the world uses information to enrich life for all .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Micron's Technology Development (TD) organization delivers critical manufacturing systems and software solutions that enable innovation, operational excellence, and future high-volume manufacturing capabilities. The team partners closely with engineering, manufacturing, infrastructure, and IT organizations to ensure reliable, scalable, and high-performing technology solutions that support advanced semiconductor development and production.
As an IT Software Support Engineer, you will develop, maintain, and support software applications, databases, and data analysis solutions that are essential to manufacturing operations. This role requires strong solving, analytical, and technical skills, along with the ability to collaborate across global teams to resolve issues, improve system reliability, and drive continuous improvement. You will leverage modern development practices, automation, and AI-enabled technologies to enhance operational effectiveness and customer experience.
Responsibilities
Minimum Qualifications
Preferred Qualifications
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits .
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
To learn about your right to work click here.
To learn more about Micron, please visit micron.com/careers
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at [email protected] or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Micron's Technology Development (TD) organization delivers critical manufacturing systems and software solutions that enable innovation, operational excellence, and future high-volume manufacturing capabilities. The team partners closely with engineering, manufacturing, infrastructure, and IT organizations to ensure reliable, scalable, and high-performing technology solutions that support advanced semiconductor development and production.
As an IT Software Support Engineer, you will develop, maintain, and support software applications, databases, and data analysis solutions that are essential to manufacturing operations. This role requires strong solving, analytical, and technical skills, along with the ability to collaborate across global teams to resolve issues, improve system reliability, and drive continuous improvement. You will leverage modern development practices, automation, and AI-enabled technologies to enhance operational effectiveness and customer experience.
Responsibilities
- Support, develop, and maintain manufacturing software solutions, databases, and data analysis systems to ensure high availability and operational performance.
- Fix and resolve critical system issues, minimize downtime, and implement sustainable software solutions that improve reliability and supportability.
- Design and develop utilities, monitoring solutions, metrics, and automation tools that improve support efficiency and operational visibility.
- Collaborate with global customers, developers, infrastructure teams, and business partners to identify improvement opportunities and implement worldwide best-known methods (BKMs).
- Apply AI-Assisted, Generative AI, and Agentic AI solutions to support fixing, automation, analysis, monitoring, and operational workflows while maintaining data integrity, security, and appropriate human oversight.
Minimum Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field, or equivalent experience supporting IT systems in a manufacturing or semiconductor environment.
- Experience with one or more programming or scripting languages such as C#, Python, PowerShell, Perl, Bash, Visual Basic .NET, SQL, or related technologies.
- Experience supporting Linux, Unix, or Windows-based systems and troubleshooting software, database, or application issues.
- Demonstrated analytical, debugging, problem-solving, organizational, and communication skills with the ability to work effectively across teams and global locations.
- Experience Using AI or AI Assistants to support software development, technical analysis, troubleshooting, documentation, or operational workflows.
Preferred Qualifications
- Experience supporting enterprise applications in a professional IT support, manufacturing, or semiconductor environment.
- Knowledge of manufacturing execution systems, manufacturing tracking systems, or related production support processes.
- Experience with Splunk, KPI development, IT service intelligence (ITSI) monitoring solutions, or operational analytics platforms.
- Experience designing or implementing automation solutions that improve support efficiency, monitoring, or operational performance.
- Experience Applying Artificial Intelligence, Leveraging AI, or implementing Agentic Solutions to improve solving, process automation, decision support, or operational effectiveness.
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits .
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
To learn about your right to work click here.
To learn more about Micron, please visit micron.com/careers
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at [email protected] or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Similar Jobs at Micron Technology
.jpeg)
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Investigates and resolves semiconductor product and process yield losses through root-cause analysis, physical failure analysis, statistical methods, data analytics, and AI-assisted workflows. Collaborates with R&D, manufacturing, marketing, and quality teams to improve product yield, performance, and reliability. Follows chemical safety and laboratory procedures while working rotating day and night shifts.
Top Skills:
Artificial Intelligence ToolsData AnalyticsFocused Ion Beam (Fib)Scanning Electron Microscope (Sem)Statistical Analysis
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Develops and integrates novel semiconductor process flows for DRAM memory technology. Defines structural, electrical, and design requirements; designs experiments; analyzes results using statistical techniques; improves yield, performance, and cost; collaborates with cross-functional engineering teams to resolve issues; and supports technology transfer from R&D into manufacturing.
Top Skills:
Design Of Experiments (Doe)Device PhysicsDramNandNorSemiconductor Process IntegrationSramStatistical Analysis
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Leads semiconductor yield deviation and yield-tail investigations in high-volume manufacturing. Monitors probe, wafer, die, bitmap, and parametric data; performs statistical root-cause analysis and failure characterization; and partners cross-functionally to implement corrective actions. Develops analytics, dashboards, automation, and AI-enabled workflows to improve yield, issue sourcing, and engineering productivity. Requires advanced semiconductor knowledge, extensive industry experience, and strong data-analysis capabilities.
Top Skills:
Ai-Enabled AnalyticsCmosDashboardsDramFailure AnalysisFault TreesJmpPythonSemiconductor Yield AnalysisStatistical Analysis
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
