Office Experience Manager

We're seeking an exceptional Office Experience Manager for our rapidly growing New York office. The first priority of this role will be to lead the coordination of our office transition and build-out—a complex project requiring collaboration with architects, contractors, building management, and cross-functional teams. Beyond our office move, you'll create a welcoming and productive workplace experience for employees while managing the day-to-day operations that keep our office running smoothly.

Office Build-Out & Transition

• Lead all aspects of office build-out, serving as primary liaison between senior management, architects, contractors, building management, and vendors
• Manage project timelines, space planning, furniture selection, and technology infrastructure while communicating progress internally to keep stakeholders informed

Day-to-Day Office Operations

• Oversee daily office operations including supplies, equipment, shipping/receiving, and vendor relationships
• Facilitate repairs and maintenance by coordinating with building management, vendors, and service providers to ensure prompt resolution of issues
• Address and resolve day-to-day office-related issues, from broken equipment to space concerns
• Maintain a clean, organized, and welcoming office environment; handle reception duties as needed
• Partner with IT to manage desk assignments, visitor seats, and conference room allocations

Workplace Culture & Employee Experience

• Serve as a member of the people operations team, identifying creative ways to support employee retention
• Plan and execute ongoing office events including biweekly happy hours, family events, and holiday parties
• Partner with team leads to plan and execute both in-office and off-site employee events ("team paloozas")
• Help execute company-wide training programs including logistics for hotel blocks, venue selection, training room setup, catering, transportation, and social events
• Collaborate regularly with office leadership to identify new benefits and events that enhance our workplace culture and create a positive, productive environment

Employee Support

• Ensure seamless new hire onboarding by coordinating with HR, retention, and IT teams
• Provide exceptional service to NY visitors by coordinating desk space and onboarding support

• 5+ years in office management, workplace experience, facilities management, hospitality, or related field
• Proven track record managing complex, multi-stakeholder projects
• Strong facilities management skills with ability to troubleshoot and resolve operational issues
• Creative thinker who brings fresh ideas to retention and workplace culture
• Exceptional organizational skills and detail-oriented nature
• Ability to manage multiple competing priorities simultaneously
• Strong communication and interpersonal skills to support employees and manage local vendors
• Self-starter who anticipates needs and works independently
• Experience with coordinating office moves, build-outs, or construction projects a plus
• Comfortable being hands-on and addressing day-to-day operational challenges

Salary Range: $100,000 - $130,000 (salary range is exclusive of bonuses, benefits or other categories of compensation).

Virtu Financial is an equal opportunity employer, committed to a diverse and inclusive workplace, welcoming you for who you are and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.