Office Operations Coordinator
Are you ready to make an impact?
West Monroe is looking for an upbeat, energetic, and professional Office Operations Coordinator to be part of our fun and collaborative office environment. This position interfaces with some of our most senior leaders and utilizes skills in customer service, multi-tasking, attention to detail, and problem-solving.
Reception:
- Act as a West Monroe ambassador to clients and guests by welcoming them in a professional manner to ensure that their experience is positive
- Schedule training and conference rooms for meetings held within the office
- Order catering for meetings within the New York office
- Support in-office cultural events
- Manage the FedEx account, including sending out packages on behalf of the office and distributing incoming mail as it arrives
- Support client gifting activities
- Assist with new hire/departure system profiles and building access management
- Assist in preparing interview packets and guest entry into the building
- Assist in the new hire onboarding process by providing office tours and amenities access
Facilities Management:
- Conference room maintenance, including ensuring that whiteboards are kept clean, conference room tables and chairs remain organized and tidy, and that rooms are appropriately outfitted with supply needs (e.g., Kleenex, IT cords, dry erase markers)
- Office space upkeep, ensuring that community and lounge spaces are kept neat, and furniture is in the appropriate locations
- Serve as primary point of contact for building management team, initiate building work orders and provide assistance on maintenance and repairs as needed
- Monitor and manage inventory of office supplies, food, and beverages
- Provide basic service support for the printers, copiers, and other office technology when needed; escalate to internal IT as needed
- Provide assistance in setting up training and conference rooms for meetings including catering setup and teardown
- Maintain office locker inventory, assign new lockers as requested, and ensure lockers are cleaned out as needed
- Serve as primary point of contact for our office support vendors and managing their services throughout the office space
Qualifications:
- Professional communications skills, including verbal and written, with the ability to effectively present information to key stakeholders
- Excellent organizational skills with ability to prioritize multiple projects and deadlines under minimal supervision in a fast-paced environment
- High energy, positive attitude, self-starter, and independent thinker
- Proficiency in Microsoft Office suite, particularly Word, Excel, Outlook, and PowerPoint
- Ability to be in the office Monday through Friday between 8:00 a.m - 5:00 p.m., with the occasional flexed schedule to account for after-hours events
- At least one year of related experience required, preferably in reception, concierge, customer service, hospitality, or office services
- Associate’s degree or equivalent preferred
Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
National
$78,000—$86,000 USD
West Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it’s something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.
At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who lead with inclusion, enabling us to address our clients’ most complex challenges. If you’re looking for a place where you’ll feel supported, our team will help you grow. We believe that growth breeds opportunity for all. And know that when we come together, we can do what's never been done.
Our fast-paced culture and collaborative teams bring the energy and expertise needed to make an impact and deliver beyond expectations. If you are ready to set big goals with us, join us on our journey of building what matters for our clients, our people, and our communities.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
