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Manage day-to-day office operations in a fast-paced NYC startup: coordinate vendors, supplies, onboarding, workspace setup, travel and meetings, track expenses and invoices, support events, and improve operational processes while partnering with HR and IT to maintain a smooth employee experience.
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Meet the Company:
We are MERU. A values-driven, impact-oriented team dedicated to fixing companies. We provide advisory services and data analytics support to middle-market companies ($50M - $2B in annual sales), and our clients include private equity firms, credit funds, investment banks, and law firms. We bring deep turnaround experience, a group of veteran operators, and an incentive-aligned approach to any situation. MERU was founded by professionals from Alvarez & Marsal and McKinsey and has seen rapid growth in the five-plus years since its founding.
The MERU Way & Valuing Our Team:
We're Partners, not consultants. When you join MERU, you will help our clients solve their most pressing problems, supported by a team of people who will challenge you, support you, and inspire you.
In order to be Partners, we don't silo people into just one functional area of the business, instead advancing our team's capabilities by providing training for every service that MERU offers. Additionally, we don't just focus on technical skills but also leadership style and soft skills, so MERU team members not only know what it means to manage a client engagement but to lead a team to success. In training team members to be well-rounded individuals, we can deliver an overall higher impact to clients, allowing the ability to gain experience in diligence, turnarounds, interim management, data science, and more.
To aid this career advancement and development, MERU provides an internal Coach to each team member in order to guide and maintain their professional development plan goals. Unlike most Firms, we actually focus on the achievement of those goals for each individual team member, providing opportunities that would not usually be offered.
Finally, MERU values personal time, only traveling when necessary in order to celebrate and respect your personal life. We believe that by encouraging and mandating balance, it will lead to happier and longer-tenured team members.
When you come to MERU, you come to further your career and maintain your entrepreneurial spirit, never losing sight of the desire to provide meaningful impact, solutions, and value to clients. Learn more about our colleagues’ core characteristics and culture here: https://wearemeru.com/meru-way/
Office & Operations Coordinator Job Responsibilities:
- Oversee day-to-day operations of the New York office, ensuring a professional, productive, and welcoming environment
- Manage inventory and place weekly/monthly orders for office and kitchen supplies, including coffee and snacks
- Receive and distribute office deliveries
- Serve as the main liaison with building management for repairs, maintenance, and service requests; input and track work orders as needed (BuildingEngines platform)
- Coordinate with building staff to issue ID badge cards for new hires and manage access for employees
- Maintain cleanliness, organization, and functionality of common areas, meeting rooms, and shared spaces
- Partner with IT (Ripple) to ensure office equipment (printers, AV, Wi-Fi) is functioning properly and support new hire equipment setup
- Ensure compliance with building and firm safety protocols, including security access, visitor logs, and emergency procedures
- Support office culture by coordinating team events, celebrations, and engagement initiatives
- Track and reconcile office-related expenses in partnership with finance
- Provide scheduling, calendar, and logistics support for partners and senior leaders
- Coordinate meetings, including agendas, logistics, etc.
- Assist with travel planning and expense processing
- Support onboarding of new hires in collaboration with the PD and recruiting teams
- Assist with planning and execution of internal events and client-facing functions
- Partner with the operations team on firm-wide initiatives and process improvements
- Maintain accurate records and documentation for office and administrative processes
- Provide ad hoc operational and administrative support across departments as needed
Office & Operations Coordinator Qualifications:
- Bachelor’s degree preferred, or equivalent work experience
- 2+ years of experience in office management, operations coordination, or administrative support
- Strong organizational and multitasking skills with attention to detail
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint); experience with scheduling and expense systems a plus
- Professional demeanor, proactive problem-solving skills, and ability to maintain confidentiality
Overview of MERU Service Offerings:
Performance Improvement:
Help companies identify and achieve their full potential by leveraging a value-focused approach to driving sustainable margin expansion impact. Services include MERU 360° Assessment, Transformation Plan Development, Chief Transformation Officer placement, Cash Cycle and Working Capital Optimization, and Implementation Performance Management.
Turnaround & Restructuring:
Partner with clients during uncertain times to help stabilize operations and rapidly triage the causes of financial distress, charting a path back to long-term sustainability. Services include Interim Management, Turnaround Plan Development and Execution, Liquidity Management, Stakeholder Negotiations, Strategic Alternatives Assessment, Bankruptcy, Insolvency, and Case Management.
Transaction Services:
Partner with private equity firms across the investment lifecycle, from due diligence to portfolio value creation and exit planning. Services include Due Diligence, Pre-Close Planning, Post-Close Implementation, and Exit Planning.
Data Insights:
Work with companies at all stages of their digital transformation journey to automate reporting processes, build scalable data platforms, and leverage predictive analytics to transform data from a liability into an asset. Services include Data Discovery and Analysis, Data Prep and Integration, Self-Service Analytics, Data Visualization and Reporting, Data Science and Advanced Analytics, and Strategy Enablement.
Voluntary Inclusion:
It is MERU’s policy to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor in accordance with all applicable laws and regulations.
Unsolicited Resumes from Third-Party Recruiters:
Please note that we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person, or entity that submits an unsolicited resume does so with the understanding that MERU will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
