Develop and maintain ServiceNow reports, dashboards, performance analytics, data extracts, and Power BI executive reporting. Build data models, KPIs, measures, and visualizations for operational performance, compliance, service health, and engineering effectiveness. Automate reporting, data collection, validation, distribution, and notifications using Power Automate, PowerShell, Python, or similar tools. Support Workspace ONE, Intune, macOS troubleshooting, monitoring, endpoint compliance, incident resolution, documentation, and change management.
Role : Omnissa Workspace ONE
Location : - Atlanta, GA 5 Days On site Is Must
Mode of Hire : Only Full time /W2
Priority skills (New!):
- Develop and maintain ServiceNow reports, dashboards, performance analytics, and data extracts to support operational and management reporting.
- Design and develop Power BI dashboards and executive-level reporting using ServiceNow and other enterprise data sources.
- Build data models, measures, KPIs, and visualizations that provide actionable insights into operational performance, compliance, service health, and engineering effectiveness.
- Identify opportunities to use automation, scripting, APIs, and workflow technologies to improve reporting efficiency and accuracy.
- Automate recurring reporting activities, data collection, validation, distribution, and notification processes.
- Partner with engineering, operations, security, service management, and leadership teams to define reporting requirements and translate them into measurable KPIs.
Experience developing automated reporting solutions using technologies such as Power Automate, PowerShell, Python, or similar automation frameworks.
Secondary skills:
- Experience supporting, using technology – Omnissa Workspace ONE, Microsoft Intune.
- Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting.
- Monitor system performance, compliance and logging/monitoring
- Collaborate with engineering teams to resolve incidents based on log data
- Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
- Troubleshooting methodology skills
- Must be able to document incidents and problem resolutions carefully and accurately
- Experience with change management concepts, tools and implementations preferred
Hexaware Technologies Iselin, New Jersey, USA Office
101 Wood Avenue South Suite, Iselin, United States, 08830
Hexaware Technologies Jamesburg, New Jersey, USA Office
1095 Cranbury S Rvr Rd St, Jamesburg, New Jersey, 08831-3411, United States, Jamesburg, United States, 08831-3411
Hexaware Technologies Jersey City, New Jersey, USA Office
Jersey City, United States
Hexaware Technologies New York, New York, USA Office
New York, United States, 0
Hexaware Technologies Secaucus, New Jersey, USA Office
Secaucus, United States
Similar Jobs
Cloud • Information Technology • Security • Software
Lead and develop a distributed, multi-country Sales Engineering team supporting international SaaS revenue growth. Coach discovery, demonstrations, and Proofs of Value; improve technical win rates and POV efficiency; optimize technical resource allocation; and partner with Sales, Professional Services, Customer Success, and Product. The role also handles strategic deal reviews, escalations, executive customer discussions, performance analysis, competitive enablement, and implementation handoffs.
Top Skills:
Active DirectoryAndroidChorusGenerative AiGongIdentity And Access Management (Iam)iOSJAMFJumpcloudLdapLinuxmacOSMicrosoft EntraMicrosoft IntuneMobile Device Management (Mdm)Multi-Factor Authentication (Mfa)OktaOmnissa Workspace OneSalesforceSingle Sign-On (Sso)Unified Endpoint Management (Uem)Windows
Information Technology • Consulting
Administers and supports Omnissa Workspace ONE, Microsoft Intune, and macOS endpoints while developing ServiceNow and Power BI dashboards, KPIs, and executive reports. Automates reporting and operational workflows using Power Automate, PowerShell, Python, and APIs. Monitors endpoint compliance, system health, and security posture; partners with engineering, security, and operations teams; and documents incidents, resolutions, and change-management activities.
Top Skills:
APIsItilmacOSMicrosoft IntuneOmnissa Workspace OnePower AutomatePower BIPowershellPythonServicenowServicenow Performance Analytics
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
Manage healthcare provider credentialing by reviewing applications, verifying education, licenses, and certifications, submitting documentation, tracking progress, and ensuring compliance with client requirements and deadlines. Coordinate with recruiters, account managers, healthcare professionals, and clients while providing proactive updates, resolving issues, documenting processes, and improving operational efficiency.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
