Operational Accounting Associate

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About this role:
Wells Fargo is seeking an Operational Accounting Assistant in the Recovery Accounting department. This role is aligned to the Claims and Recovery functional organization, which supports enterprise-wide processes related to financial loss mitigation and recovery. The team oversees end-to-end activities including exception accounting, deposit loss processing, restitution payment execution, and fraud-related recovery efforts. Additionally, the organization enables litigation support, documentation fulfillment, and identity theft resolution capabilities to ensure a comprehensive and controlled approach to resolving customer and financial loss events. This function plays a critical role in safeguarding the bank's financial interests by driving accurate, timely, and compliant recovery operations across the enterprise.
In this role, you will:

• Perform operational accounting activities related to recovery payment processing, validations and exception research
• Perform customer account maintenance and general ledger transactions
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 1+ year of Operational Accounting support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge and experience using the following applications: CACS, Hogan, and/or eTran
• Experience with data entry and transactional accuracy in a high-volume processing environment
• Basic understanding of accounting principles (e.g., debits/credits, balancing, financial transactions)
• Experience reviewing or validating data for accuracy and completeness
• Exposure to financial services operations, such as banking, payments, or claims processing
• Ability to follow detailed procedures and job aids in a controlled environment
• Experience working with multiple systems/screens simultaneously to research and process transactions Ability to identify discrepancies and escalate issues appropriately
• Experience supporting process improvements or identifying efficiency opportunities
• Exposure to reconciliation review or financial validation processes
• Experience in back-office or operations support roles (vs. front-line only)

Job Expectations:
• Position offers a hybrid work schedule, requiring a minimum of one week in the office and one week remote, based at one of the locations listed below.
• Relocation assistance is not available for this position
• Visa sponsorship is not available for this position
Job Locations: 107689 2850 S Price Rd., E Building, Chandler Campus, 1st floor Phoenix, AZ
**Required location(s) listed above. **Relocation assistance is not available for this position
Posting End Date:
8 Jul 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
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a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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