Operational Risk Senior Manager (Hybrid - See Job Description for Listed Locations)

Overview:

This role provides management and delivery of second line risk management services and oversight in line with Operational Risk program and practices, industry standards, and management expectations.  The role includes providing independent and objective insights related to Operational Risk program and practices to guide and influence business risk management in the enhancement and implementation of their risk management practices.    This role manages and guides the development of a second-line Operational Risk team providing these services.

 The role also includes input to Operational Risk strategy and direction, when requested, and input to Operational Risk program and practice enhancements in support of the Program Office. This role requires execution in a manner that supports collaboration and efficiency amongst its risk partners, as applicable.   They report to the Senior Director-Operational Risk Management and exercise independent judgment, discretion, and decision-making. The individual is considered a subject matter expert in the businesses or functions that they oversee; the Operational Risk program and have a solid understanding of other risk pillars. The position requires the establishment of effective relationships and communications with senior and executive level management and other stakeholders.

Primary Responsibilities:

• Manage all aspects of the second line risk management responsibilities for the designated business/function oversight in line with the Operational Risk Management framework and stakeholder expectations.  Provides oversight and critical challenge and reporting of the identification, assessment, monitoring, mitigation and reporting of all significant risks throughout the business/function.   
• Challenge unmitigated risks in accordance with risk framework and assess adequacy and timeliness of remediation. Escalate identified gaps to risk governance committees and executive management, as necessary. 
• Manage or execute the completion of appropriately detailed reports/presentations for/to senior level audiences relating to and providing opinions on, the state of and/or concerns with the operational risk environment of the business function.  Utilize subject matter expertise to determine inclusion of risk events in levels of reporting to external stakeholders to include other risk areas such as Regulatory Reporting and/or executive and senior management.
• Interact regularly with senior, middle and line management in related business/functions, as well as with external peers and members of professional organizations to remain aware of changing or emerging risks and proactively bring this information in continuous monitoring and/or other oversight activities performed by the team. 
• Lead and/or participate actively in various risk committees, deliver effective governance and assess the Bank’s adherence to its risk appetite.
• Effectively communicate with all stakeholders in the Bank including senior and executive management with respect to risk related matters, using insights and materials appropriate to the audience
• Actively participate and respond timely to related regulatory inquiries and examinations.   Deliver effective completion of any remediation actions resulting from these activities.  Represent the second line at regulator and/or Internal Audit discussions/examinations.
• Implement departmental procedures within your team and provide guidance as needed

• Meet training requirements assigned by the Bank, Division and Department through self-management of appropriate, applicable, cost-effective training opportunities. Proactively pursue knowledge of new bank and industry initiatives.  Limited travel may be required for seminars and conferences.
• Provide guidance and direction to team members on the Operational Risk program execution and on their formal objectives and personal development. Provide performance feedback, in line with the Bank’s documented approach.

Supervisory/ Managerial Responsibilities:

Oversee a team of individuals within the operational risk discipline.

Education and Experience Required:

Bachelor’s degree and ten years' experience in compliance, legal, audit, risk or other relevant function,
OR in lieu of degree,
A combined minimum fourteen years’ higher education and/or work experience including ten years’ experience in compliance, legal, audit, risk or other relevant function.
Minimum of five years’ managerial or supervisory experience.
Demonstrated leadership capabilities.

Proficient computer skills (including spreadsheet and word processing software), analytical skills, working knowledge of applicable laws, written and verbal communications w/ all levels.

Preferred Experience and Qualifications:

Second line Operational Risk experience with a Cat 3 or larger financial institution

Risk oversight or direct experience in core bank support functions, including but not limited to: Premises, Corporate Security, Procurement and Vendor Management, Communications, Legal, Human Resources

Information Systems Risk Assessment and Governance

Certified Third Party Risk Professional (CTPRP)