Operations Associate
Campus is on a mission to maximize access to a world-class education.
At Campus, students come first, and we mean it. Our goal is to enable everyone to have access to a superb education without having to take on student debt. We power online two-year degree programs featuring live, online interactive classes led exclusively by faculty from top-ranking schools in the country (think Princeton, NYU, UCLA, Spelman, and more) – all at community college costs.
We’re backed by an investor team that believes deeply in our vision for the future of education -- our investors include Sam Altman (OpenAI), Jason Citron (Discord), Peter Thiel (Founders Fund), Michael Bloomberg (Bloomberg Ventures), Shaquille O’Neal and others who support our vision for the future of education in America.
Position Overview
We are seeking a passionate full-time Operations Associate to join our team. As an Operations Associate, you will play a key role in supporting the day-to-day operations at our Campus. The ideal candidate for this position is analytical, resourceful, organized, and driven by achieving results.
What you'll do:
- Cross-Functional Collaboration: Collaborate and communicate cross-functionally with Admissions, Product, Academics, and Student Success
- Data Management: Perform data entry tasks with accuracy & attention to detail, and provide support in maintaining and analyzing our data
- Systems & Tools Management: Support the day-to-day operations and build-out of Zendesk, Campuswire, and our CRM platforms.
- Office Expansion: Assist in opening up a new office, including sourcing locations and supporting the launch of the new office
- Policy and Process Development: Aid in the development and implementation of internal policies and procedures, ensuring compliance and operational consistency across the organization
- New Hire Onboarding: Support the onboarding of new employees, ensuring they receive a welcome box and necessary technology
- Document and Resource Management: Ensure that our library of internal documents, dashboards, and policies is up to date and easily accessible
About you:
You’ll fit right in on the Campus Ops team if you are/have:
- Bachelor’s degree or equivalent practical experience
- 1-3 years of experience in a business role, such as operations, strategy, consulting, or finance is preferred
- A generalist who can quickly shift mindsets to support many aspects of the business
- High attention to detail and possess the ability to nail the nuances and see the bigger picture
- Willingness to dive in to problem areas to help come up with solutions
Location:
- New York | Hybrid onsite Tuesday, Wednesday, Thursday
What you’ll get:
- Medical, Dental, and Vision Insurance
- Salary: $50,000-$60,000
- Equity: A competitive equity package befitting this crucial role
- In-office catered lunch
- Unlimited PTO and hybrid work schedule
