Operations Business Management - Senior Associate

Job Description
Join J.P. Morgan's Asset & Wealth Management Operations team as a Business Manager, where you'll promote strategic initiatives, optimize global performance, and serve as a trusted advisor to executive leadership. In this high-impact role, you'll partner with senior leaders to deliver operational excellence and maintain the exceptional standards our clients expect. This role will support the Chief Administrative Officer & Global Head of Asset & Wealth Management Operations, in partnership with the Head of Finance & Business Management for Asset & Wealth Management Operations.
As the Operations Business Management - Senior Associate within J.P. Morgan's Asset & Wealth Management Operations team, you will promote strategic initiatives, optimize global performance, and serve as a trusted advisor to executive leadership. You will partner with senior leaders to deliver operational excellence and maintain the exceptional standards our clients expect.
Job Responsibilities

• Act as a strategic partner to the Head of Finance & Business Management and the AWM Operations leads, executing overall strategy and key initiatives
• Drive strategic priorities through clear monitoring of OKRs and KPIs to ensure transparency and accountability
• Organize and present complex information in a simplified and impactful way to our numerous stakeholders and clients in a tailored and professional way
• Oversee global real estate needs in partnership AWM location strategy team balancing tactical and strategic objectives
• Optimize workforce planning by collaborating with HR, recruiting and Operations leads to assess capacity, identify key risks and track supporting metrics
• Prepare and deliver accurate, clear and professional presentations and reports for internal and external stakeholders
• Collaborate with other members of the executive team and their business management partners to drive collaboration, alignment, and execution of strategic initiatives.
• Proactively identify opportunities for cost optimization, organizational & operational design, innovation and thought leadership
• Coordinate agenda, presentations, and follow-ups for management team meetings, internal forums & town halls, and select client meetings with an eye toward streamlining processes and prepare senior management for internal and external meetings (e.g., prepare presentations, compile data and draft talking points)

Required qualifications, capabilities, and skills

• Bachelor's degree in Business, Finance, Economics, or a related area.
• Proven experience in Business Management / COO / chief of staff role
• Comfortable with ambiguity, proactive and self-motivated and able to navigate initiatives independently from ideation to completion
• Proven experience in influencing and unifying others towards a common goal
• Excellent written, visual and verbal communication skills, particularly in PowerPoint
• Confidence and skill to think strategically, develop solutions, and present recommendations to business leaders
• Demonstrates high degree of organization, experience in project management, with the ability to prioritize and manage multiple tasks and deadlines
• Proficiency in Excel, PowerPoint, and data visualization tools (e.g., Tableau)
• Strong analytical and problem-solving skills

Preferred qualifications, capabilities, and skills

• Asset Management, Wealth Management and/or Operations knowledge

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.