Operations Specialist

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most valuable Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team - Healthcare IT Services

Highspring enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations. 

Formerly known as Pivot Point Consulting, we are currently ranked #1 Best in KLAS: Managed IT Services and #1 Best in KLAS: Technical Services, and has been repeatedly recognized as a top performer by KLAS in multiple categories, including Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. 

Your Impact

The Operations Specialist is responsible for the general operation of the office and working with team and Office Leadership to create an engaging environment for consultants, clients and employees.

• Provide support for recruiting and sales employees which may include sending candidate paperwork, client contracts, and executing full life cycle of job orders
• Provide support to operations leadership, including travel arrangements, scheduling, preparing reports, and letter composition
• Review client and Enterprise contracts; work with legal and HR as appropriate
• Provide support for consultants regarding payroll, expenses, and benefits questions and/or training

What Do You Need to Succeed?

Minimum Qualifications

• Minimum of 1 year in administrative support or related role
• Proficient in Microsoft Office suite and database knowledge
• Accountability - Holding self and others accountable to meet commitments
• Action oriented - Embracing new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Communicates effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension; active listener to ensure clear understanding
• Customer focus - Building strong customer relationships and delivering customer-centric solutions
• Resourcefulness - Identifying, securing, and deploying resources effectively and efficiently
• Situational adaptability - Responds to changes, delays, or unexpected events in a positive manner; adapts working style to best fit a given situation with a strong work ethic
• Tech Savvy - Anticipates and adopts innovations in business-building digital and technology applications

Preferred Qualifications

• Associate Degree
• Experience with Bullhorn, HubSpot, UKG, or other HRIS system