Business Operations Manager

| Greater NYC Area
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About Us:

At DailyPay, we are helping to reinvent the employee experience, starting with its most basic component — pay. We do this by disrupting archaic and transactional payroll processes and creating innovative ways for employees to access and save their earned income, before payday. Through engaging and enriching relationships with our partners, we have become the leader in providing employees on-demand access to their earned income — across all industries — allowing them to exert greater control over their pay and to improve their financial health. 

Our mission is made possible by DailyPay’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At DailyPay, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative pay experience and to empower America’s workforce with the ability to truly harness the power of their pay and take control of their financial lives.

The Role:

As part of the Strategic Business Operations team, you’ll steer key initiatives in collaboration with stakeholders across the company. You’ll get your hands dirty in the process. You'll construct persuasive cases for and against certain courses of action. You'll have executive-level visibility and a finger on the pulse of the overall business. This is a great opportunity to impact the trajectory of a quickly growing company.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:
  • Act as the company’s “third party management consulting arm,” utilizing data insights and strategic goals to examine existing systems and processes in order to produce actionable recommendations and insights for improvement. 
  • Own and drive strategic cross functional initiatives that are critical to company growth and operational efficiency
  • Generate business insights that inform company strategy and unlock potential value by analyzing customer, product, and internal company data
  • Establish operational metrics and mananage responsibility for certain KPIs, including the requirement to identify and implement process improvements where needed
  • Monitor effective execution and optimization of companywide processes
  • Work with Strategic Planning and Strategy/Growth teams to establish feedback loop that prioritizes key goals and organizational priorities 
What You Bring to The Team:
  • 4-6 years of experience in private equity, investment banking, or consulting coupled with experience within a business operations or strategy & operations role within a corporate setting
  • You communicate effectively in written (documents and emails), visual (charts and decks), and verbal forms;
  • You have an appetite to absorb data (quantitative & qualitative) from a variety of sources (customer interviews, Sales rep data, competitors, product behaviour, dashboards, meetings, etc.); connect it; and be able to draw a “so what?” conclusion;
  • You have a proven commercial sense, i.e., be able to connect a course of action that Intercom takes to the impact on top or bottom line figures and other leading indicators of business performance;
  • Ability to forge strong relationships with business partners at all levels of the organization
  • Bachelor’s Degree required, advanced degree a plus
  • Occasional need to work outside of normal business hours as required to support customers may be required
What We Offer:
  • Competitive compensation
  • Exceptional health, vision, and dental care
  • Light breakfast, snacks, and a daily stipend for lunch
  • Employee Resource Groups
  • Fun company outings and events
  • Unlimited books from Amazon
  • Unlimited PTO
  • 401k with company match

DailyPay does not accept and will not review unsolicited resumes from search firms.

DailyPay is an equal opportunity employer and is committed to a diverse and inclusive workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • tableauAnalytics
    • MetabaseAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • MoqupsDesign
    • ConfluenceManagement
    • TrelloManagement
    • HubSpotCMS
    • HubSpotCRM
    • MailChimpEmail
    • SendGridEmail
    • HubSpotEmail
    • HubSpotLead Gen

Location

We are in the heart of the financial district, with many great spots to eat, grab a coffee or enjoy a happy hour. Great access to NYC and NJ transit.

An Insider's view of DailyPay, Inc.

What’s the vibe like in the office?

If you like a collaborative vibe, DailyPay will be for you. Some of us put the noise cancelling headphones on and work while some of us pair up to work on a hard problem. The open office not only brings in light but also helps us work out tough problems together.

Jamie

Front End Engineering Manager

How has your career grown since starting at the company?

I started in a role that was the first of its kind here and truly had the opportunity to set the bar and create my own path. Now, I'm working with the Marketing Director to build out a brand new group within our department and focusing more on strategy while training new team members and setting them up for the same growth that I've experienced.

Nicole

Partnership Experience Coordinator

How do you empower your team to be more creative?

By emphasizing the need to use our entrepreneurial creativity to unleash the firm’s potential. In a nutshell, I have divided the objectives of the capital markets team (CMT) into two distinct categories. The spark of every new CMT Initiative is the creative entrepreneurship to address a challenge DP faces by using our Capital Markets toolbox.”

Ghani

Director of Capital Markets

How does the company support your career growth?

I started my career at DailyPay a little over a year ago as an Office Manager, and just one year later I was promoted to the Employee Experience and Culture Manager. I am very grateful to work for a company that gives me the tools I need to advance in my career and for leaders that are genuinely interested in my success.

Taylor Paone

Employee Experience and Culture Manager

What are DailyPay, Inc. Perks + Benefits

DailyPay, Inc. Benefits Overview

Our benefits plan includes several health, vision and dental plans. You get to choose the plan that works best for you. DailyPay covers 100% of the monthly premium for a number of these plans.

PTO is unlimited. Take the time that you need. All we ask is that you hit your work goals.

Speaking of unlimited, we offer unlimited books to help spur your growth.

On a more unique note, DailyPay offers free lunch every day.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
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