Client Services Manager
Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry and we’re looking for a Client Services Manager to join our team. If you are excited by technology that has the power to handle hundreds of thousands of transactions per second; collect tens of billions of events each day; and evaluate thousands of data-points in real-time all while responding in just a few milliseconds, then IAS is the place for you!
Client Service Managers are challenged with ensuring flawless campaign execution and partner operation. CSMs work strategically to optimize partner performance in real-time, while focusing on implementation with partners. CS Managers are responsible for consulting buy-side clients, campaign setup, tag trafficking, QA, troubleshooting, optimizations, and product input.
What you’ll do:
- Build and traffic client campaigns
- Train clients on IAS platform and self-service tools
- Monitor and optimize partner performance
- Support clients and partners with all troubleshooting and implementation issues
- Partner closely with the Sales organization to help educate clients on our extensive product offerings
- Partner closely with the Product organization and share client feedback and help prioritize product planning based on market needs
Who you are and what you have:
- 2+ years' experience in a campaign management role
- 1+ years' experience managing Tier 1 strategic advertiser accounts
- Fluency in Spanish or Portguese, both written and verbal a HUGE plus!
- Impeccable attention to detail; service-minded and team-oriented
- Track record for forward and innovative thinking
- Self-starter
- Project management skills
- An extensive understanding of how campaign performance is measured
- Strong analytical skills with the ability to recognize trends within the data to better optimize client campaigns
About Integral Ad Science
Integral Ad Science (IAS) is a global technology company that offers data and solutions to establish a safer, more effective advertising ecosystem. We partner with advertisers and publishers to protect their investments, capture consumer attention, and drive business impact. Founded in 2009, IAS is headquartered in New York with global operations in 13 countries. Our growth and innovation have been recognized in the Inc. 5000, Crain’s Fast 50, Forbes America’s Most Promising Companies, and I-COM’s Smart Data Marketing Technology Company. Learn more at www.integralads.com.
Equal Opportunity Employer:
IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.
To learn more about us, please visit http://integralads.com/ and https://muse.cm/2t8eGlN
Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected]. We will get back to you if there's interest in a partnership.
