CLEAR’s mission is to strengthen security and create frictionless experiences for consumers. We believe you are you and by using your biometrics - your fingerprints, eyes, and face - we keep you moving. Imagine a world where you can do virtually everything you need to – breeze through the airport, buy a beer at the game, check-in at the doctor’s office, access your office building, and more – without ever pulling out your wallet or phone. Now in 60+ airports and other venues nationwide, you are your ID, credit card, ticket, reservation and more with CLEAR.

We’re defining and leading an entirely new industry, obsessing over our customers, and investing in great people to lead the way. Recently named on CNBC’s Disruptor 50 List and winner of the SXSW Interactive Innovation Award, we're working tirelessly to create frictionless customer experiences for our 3+ million members across the country.

We are seeking a highly organized, customer-obsessed individual to support the CLEAR field operations team in optimizing expense including labor management across the country. 

What You Will Do:

• Design and implement smart staffing models to optimize the business
• Analyze and report on trends in order to predict long-term and short-term resource needs in all business verticals
• Conduct problem and data analysis, building business cases/implementation plans
• Drive execution of highly visible and impactful projects
• Use scenario modeling, demand forecasting and trend analysis to plan for future growth
• Help define and provide input for KPIs and success metrics against the business plan 
• Works collaboratively and cooperatively with finance to meet shared objectives

Who You Are:

• 5-7 years workforce management experience 
• Management of geographically disparate teams preferred
• BA/BS required, Master’s in a related field or Six Sigma Certification a plus
• Knowledge and experience in the use of statistics/data for budgeting, forecasting, analysis, and reporting
• Scrappiness and resourcefulness, no fear of getting your hands dirty, and an impulse to be the first to tackle a problem. 
• Strong Excel skills and experience with G-Suite platforms & applications
• Very strong organizational skills, including the ability to manage multiple tasks and projects simultaneously
• Strong verbal and written communication skills; ability to communicate effectively to all levels of management and peers
• Ability to navigate through ambiguity