At Freshly, our mission is to make our customers happy, healthy and more free to pursue their passions. To get there, we need exceptionally talented, bright, and driven people. This is your chance at being part of the history and future success of a company that will become mainstream in the US. We are looking for a Director of Office Management at Freshly's headquarters in Manhattan, New York.

The Office Management team ensures that every Freshly office runs smoothly and efficiently including fully stocked office supplies at all times, working with vendors, planning events, making sure the facilities are clean, orderly, and safe. With 5 existing locations (and growing!) it is critical that we establish consistent office management processes across the locations. This will allow for the company’s consistency with, culture, events and protocols, and will ensure that all the employees have the same familiar feeling of Freshly wherever they are working from (from furniture, work spaces, office looks, vendors, perks, even to microwaves and meal locations) but most importantly SPIRIT! Your department will also ensure that we obtain economies of scale with vendors, and we share best practices across the organization.

As the Director of Office Management, you will lead the above vision, and manage the team of Office Managers at Freshly. You will be responsible to hire, train your team, to manage the budget, and to establish and maintain the protocols across all Freshly’s offices that will make Freshly one of the best places to work in the US.

Responsibilities:

• Hire and manage the team of Office Managers for each Freshly location, present and future.
• Manage the Office Management budget and budgeting process.
• Establish the protocols, tools and policies to ensure that budget is hit with the require level of services as established by the Company and the Chief of Staff.
• Establish Office Management request processing system (protocols and processes)
• Establish performance and team KPIs, and monitoring/satisfaction/measures.
• Assist in the facilitation of the Company events such as town halls, board meetings, cultural events in what pertain to the office spaces.
• Assist in the design, organization and management or any other interconnected, cross-functional projects pertaining office spaces as needed by the Executive Team and lead by the Chief of Staff.
• Help organize processes, develop systems, and identify team efficiencies for continuous improvements for the Office Management Team.
• Assist with special administrative projects and the needs of the Chief of Staff.
• Show continued leadership is the result of our Team, staying true to our Teams Vision, Mission, and Core Values.

Specifically we look for demonstration of these core values:

• Hospitality - We're passionate about delivering exceptional employee and guest experiences.
• Integrity - We do the right thing for the team and the company, all the time.
• Leadership - We are leaders in our locations, we are reliable and an example to our co-workers, and a resource that they can lean on.
• Teamwork - We are team players in everything we do, the team is greater than the sum of its parts.
• Ownership - We're the owners of our actions and decisions, we don’t hide from mistakes but always try to learn and improve
• Now - We operate with a sense of urgency and discipline.

About You:

•  Bachelor’s Degree (preferred).
• Minimum of 7 years experience leading a team in office and administrative support, or in a similar role.
• Proven management skills, you get the best out of your team.
• Proven hiring skills: you can hire and train rock stars.
• You thrive in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong detail orientation and flexibility.
• Eager to learn and grow within the company.
• Knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint).
•  Unparalleled Flexibility and Adaptability to change of goals and requirements as needed by the Company.
• Off the charts empathy and caring nature: you live to make others shine and enjoy their jobs.
• Jedi-Like Anticipation.
• Stellar Organization & Follow-Through.
• Complete Accessibility.
• Solid Communication.
• Optimism.
• Positivity.

About Us

Freshly is a weekly subscription service delivering healthy and fully prepared meals directly to a customer’s doorstep. The rotating weekly menu offers 30 different flavorful preparations and combinations that are chef-made with the highest quality, 100% all natural ingredients that meet industry leading standards. Each deliciously healthy meal is packed with key nutrients and cooked fresh to order with no artificial flavors, colors, sweeteners, refined sugars, artificial preservatives or hydrogenated oils.

In addition to providing free shipping, Freshly uses advanced eco-friendly packaging technology to ensure that meals maintain freshness in transit. Freshly makes embracing a healthier lifestyle deliciously simple, one box at a time. For more information, visit www.freshly.com.

Here’s some chatter about us:

WSJ - Nestle Buys Stake in Freshly, Putting Healthy Food On The Menu

Fortune - Nestle Leads $77M Funding Round In Meal-Delivery Startup Freshly

Techcrunch - Nestlé leads $77M Round For Healthy Meal Startup Freshly 

- WSJ - Freshly Hires It's New CMO From Spotify - Mayur Gupta

We pride ourselves on our fast-paced and fun environment and above all value transparency, communication, and collaboration. We are always learning, growing, and taking risks – if this sounds like an environment where you would thrive, we’d love to hear from you!