About Hazel

Hazel is a luxe, innovative femme care brand for the ever-evolving woman. We’re empowering her with elevated, ground-breaking products – starting with a disposable brief for incontinence.

Legacy players control the market, so they have no incentive to innovate. They are still offering her a bulky, diaper-like solution. We’re making her feel seen and understood with a disposable brief that's super-thin, powerfully absorbent, and looks and feels like a chic pair of underwear.

We embrace everything that comes with being a woman – even leaks. We believe in talking about taboos and subverting stereotypes. We’re here to make women feel less ashamed and alienated, and more like their empowered marvelous selves as they age.

The Role

We’re seeking a highly analytical, empathetic, and organized Supply Chain Manager to drive operations and supply chain efforts. This role offers the unique opportunity to build and influence Hazel’s Supply Chain from the ground up. This position is great for someone who wants to be close to the strategy and execution of manufacturing, merchandising, and the analytical side of a high-growth consumer business. You’ll be directly involved with product innovation and development – setting the standard for the company’s day-to-day operations. 

You will be considered one of the founding members, as this is the first full-time hire. This role is critical in reimagining today’s consumer experience. You will get to make a direct impact on how Hazel performs and achieves company-defining goals for growth, profitability, and customer happiness.

You will report directly to the CEO and work cross-functionally with industry experts across product development, product strategy, finance, analytics, and marketing to bring new products to market; while tracking to operational efficiency KPIs. 

What You’ll Do

Vendor and Supplier Management:

• Monitor third-party business and suppliers to ensure that they are efficiently and effectively providing the needed services and supplies while staying within budgetary limits
• Maintain day to day contact with factories and complete occasional on-site visits to guarantee both quality and quantity expectations are met
• Manage the RFQ process, negotiate contracts and manage relationships with third-party fulfillment and transportation providers
• Create and manage key scorecards to track metrics and ensure supplier on-time delivery

Product Development and Innovation: 

• Collaborate cross-functionally to bring future generations of our hero product to life, working very closely with R&D, design, supply chain, etc.

Continuous Product and Margin Expansion:

• Drive down the total cost of fulfillment through an effective distribution strategy, superior execution, exception reduction, and through world-class customer service and support
• Drive operation efficiencies with internal and external partners to ensure the best-in-class cost of goods and services
• Drive gross margin and cost savings improvements to ensure the company delivers on Operating Goals and Metrics

Strategy:

• Work in collaboration with the CEO and Leadership Team to define and implement the annual operating plan that supports business goals, budget, and strategy
• Establish and deploy KPI's for the business assuring that internal and external processes are established to meet them
• Develop supply chain systems, policies, controls, tools, and processes for procurement, inventory planning, and inventory management. 
• Constantly review processes to drive efficiency and streamline operations

Build and Develop the Team:

• Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs

What You’ll Need

• 8+ years in operations and supply chain management, CPG/FMCG 
• Experience in wellness and beauty products strongly preferred
• BS in engineering, supply chain, operations science, or other relevant field and/or work experience in a relevant field 
• In-depth knowledge of ecommerce and retail fulfillment processes and experience managing both
• Strong communication, teamwork, problem-solving, and interpersonal skills
• Customer-focused and empathetic, always looking at a challenge through the eyes of our consumer
• Outstanding project management skills with the ability to plan and coordinate workflow
• Experience building out international supply chains and distribution to support international expansion
• Proven track record of operational delivery in supply chain across manufacturing, distribution, planning, logistics, inventory management, warehousing, and retail/ecommerce fulfillment
• Strong work ethic; able to independently own and drive projects in a fast-paced, dynamic startup environment
• Confident in holding both employees and external vendors to high standards
• Demonstrated ability to think creatively, generate ideas, build consensus, and execute efficiently
• Passion about building a new kind of femme care brand
• A connection to Hazel’s mission

What Can We Offer?

• Competitive salary
• Meaningful equity stake
• Medical, Dental, Vision insurance
• Flexible work environment
• Complex challenges way beyond your comfort zone
• The opportunity to be part of a values-driven, hardworking, and diverse group of people who care about driving forward Hazel’s mission