Distribution Associate
Harry’s is a men’s grooming brand that was built out of respect for quality craftsmanship, simple design, modern convenience and for guys who know they shouldn’t have to overpay for a great shave. We can deliver exceptional value and experiences to our customers because we are vertically integrated. From grinding steel into fine razors blades at our factory in Germany to selling our products directly to customers on our website and select retailers, we own the entire process.
Since launching in early 2013, we have been blown away by the customer response to our brand. Today, we have over 4 million customers and are growing fast. We’re now looking to bring amazing people, like you, together to redefine the way people interact with brands online and in stores across the country.
About the team
The Global Distribution & Logistics team oversees the flow of our product from point of supply to our end customers worldwide. We manage a global network that aims to provide best-in-class service to all stakeholders.
About the role
The Distribution Associate is responsible for ensuring weekly retail purchase orders are processed in full and on time by the distribution centers. This includes ensuring orders are successfully transmitted to the distribution center, fulfilled, picked up from the distribution center, and then delivered to the end customer. This person will play a critical role in ensuring that product is available in store and on shelf to the ultimate end customer.
What you’ll do
- Track and monitor KPI on operational performance measurement systems such as OTIF (on-time and in full)
- Troubleshoot EDI orders with our partners and drive closure to issues, including filing tickets with retailer transportation teams
- Own PO process by validating Harry’s receipt of weekly orders, releasing orders to distribution centers, and confirming distribution centers have received orders correctly
- Collaborate with distribution centers to confirm pickups and monitor carrier status
- Route orders in the retailer vendor portals to communicate order pick up dates and cube/pallet space needs
- Provide real time visibility to purchase order status, as well as purchase order transportation status
- Facilitate accurate new item setup at the distribution centers
- Collaborate with team to optimize and automate processes to help make Harry’s distribution and logistics functions more efficient
- Travel up to 10% to distribution centers, conferences, and potentially retail customers
This should describe you
- Minimum bachelor’s degree required, with preference for Supply Chain, Engineering or Business degrees
- Minimum 1-3 years of work experience
- Moderate proficiency in Excel with exposure to business analysis required
- High level of attention to detail. No stone left unturned.
- Process oriented. Whether you’re creating a process or following a process, you believe process is not a substitute for (but rather a conduit for) great communication
- Sense of urgency- bias for taking action. A high level of motivation, disciplined mindset, and self-starting capability required to achieve aggressive expectations in a fast paced environment
- Ability to effectively work in a cross-functional environment with internal and external stakeholders including Harry’s teams, distribution centers, vendors, retailers, etc.
- Strong communication, teamwork, problem-solving, and interpersonal skills
- Experience in ERP systems and wholesale EDI processing a plus
- Sense of humor- you take your work seriously and yourself un-seriously!
Here’s who you’ll work with
- Reporting to Senior Manager, Distribution
- You will work cross functionally with many teams including but not limited to Retail, Supply Chain, Sales & Operations Planning, Finance, R&D, and Quality
Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.