Growth and User Success Coordinator - MyMeero
WHO WE ARE
At Meero we help photographers reclaim their creative spark! By developing income streams and tools to simplify invoicing, post-production work, and photo delivery, Meero streamlines a photographer’s commercial work, enabling them to shift their focus back to their art.
Meero originated in Paris, the first in its vertical. Now we have offices in New York, Tokyo, Bangalore, Singapore and are rapidly expanding. We recently closed our Series C of $230M at a $1B valuation, France’s largest round ever.
Meero has created a multi-sided marketplace, connecting photographers to our platform and brands with photo and video solutions. Meero manages the shoot and production process from end to end. Available with only a few clicks, and delivering professional visual assets in as little as 24hrs, Meero provides brand consistency at any scale.
Job description
Based in New York, your job will consist in taking care of our growing
photographer user base for the launch of a new online platform (myMeero)
WHAT YOU'LL DO
- Primary objective: make the launch of a brand-new platform from beta
testing stage to public launch a success, at the heart of Meero growth
strategy
- Develop a deep understanding of our growing user base (what they
think, their current habits, pain points…)
- Pitch photographers and convey myMeero value proposition
- Define action plans and identify action levers to maximize the
platform use & retention
- Track, analyze and report the impact of actions being taken and key
evolutions in the way photographers use the platform, conversion
rates…
WHAT YOU'LL NEED
- Strong interpersonal skills. Rigorous, dynamic and autonomous, you
are also very comfortable on the phone
- You like solving problems and are result-oriented
- You are excited to take part in the launch of a brand-new online
platform, at the cornerstone of Meero strategy
- Business or engineering background, with data
- Previous experience working in a sales / customer service
environment is a plus
RECRUITMENT PROCESS
- Interview with your future manager & another team member
- Speero interview to make sure you're aligned with Meero's spirit & values
- Welcome on board!
WORK @ MEERO
Dream big and do bigger - Dreaming big is step one, but we don’t stop there. By realizing our ideas at
a global scale, we can transform the industry with new tools, processes, and opportunities.
Make work play - Work should never be boring. Bold ideas and big laughs make everyday exciting, so we never get complacent. We are a family that loves each other, pushes each other, and laughs with each other.
Champion creators - Creatives are the architects of our visual world. We work tirelessly to support their skills and business, so they can feel inspired to create.
Rise faster than you fail - We celebrate resilience in the face of failure. We truly support one other, so we’re free to fall, but quick to get up and try again.
Give a shit - Success doesn’t happen by accident. We work with focus, determination, and pride towards our goals. We care deeply about each other, our clients, creatives, and our impact on the world.