Imagen is a leading provider of technology-enabled diagnostic imaging services focused on improving the quality, cost, and accessibility of diagnostic imaging. We provide an end-to-end solution that enables Primary Care Providers to perform diagnostic imaging and screening tests in their offices, including mammography, X-ray, ultrasound, and echocardiography. Our full-service solution to PCPs includes diagnostic testing equipment, staff, technology, and final imaging interpretations performed by U.S.-based, board certified specialists. These specialists are equipped with Imagen’s proprietary, FDA-cleared Machine Learning software that is exclusively deployed for Imagen customers and their patients.

Imagen’s team includes over 100 clinical, technical and business personnel. Imagen’s software has received first-of-its-kind FDA clearances, and its research has been published in leading peer-reviewed journals. Imagen has raised $135 million in capital from investors such as Google Ventures, Casdin Capital, and Threshold Ventures. Imagen was founded in 2015 and is based in New York City. 

We’re looking for an Installation Services Manager to deploy and integrate medical imaging equipment into Primary Care settings across the United States. In this role you will be responsible for planning and executing the installation of mammography, X-ray, ultrasound, and other equipment at physician practices with a constant focus on professionalism and client satisfaction. On day one you will play an integral part in building the Installations team at Imagen with a short and direct path to leadership for capable candidates. The success of our clients depends on you, so our ideal candidate is technically capable, an excellent communicator, and adept at stakeholder management.

Primary Responsibilities:

• Coordinate and enable the delivery, installation, configuration, and certification of imaging equipment at physician practices across the United States
• Receiving, configuring, and set up of computer hardware and related peripheral items that are deployed into clinical spaces.
• Providing support to steady state customers for planned & unplanned equipment service events, as well as annual regulatory inspections.

Qualifications:

• Subject matter expert in on-site installation of complex equipment systems.
• Ability to read and interpret construction plans that include electrical, structural, mechanical components.
• Experience interfacing with both internal team and customers as part of a solution-based service process
• Ability to handle unexpected challenges and solve problems consistently and effectively
• Travel required ~50-75% of the time
• Associates Degree, equivalent military education with at least 4 years of experience installing equipment, or a High School Diploma/GED and 10+ years of experience installing equipment

Our headquarters are based in New York, NY and this job is conducted remotely. Coverage area will encompass the mountain and pacific time zone, with the ideal candidate living in a city with a major hub airport. Salt Lake City, UT preferred location.

The base salary for the position is between $80,000 - $115,000, plus benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Imagen Technologies maintains a Substance Abuse and Testing policy. Being under the influence of alcohol or controlled substances while on the job or while conducting business on Imagen’s behalf is prohibited. Any offer of employment will be made contingent upon successful completion of a drug test, subject to compliance with all applicable federal, state, and local laws. 

Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Imagen will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.