IT Manager
About the Role
YieldStreet is hiring an IT Infrastructure Manager to work on the team responsible for all of our in-office IT infrastructure. Our users are global, using multiple operating systems, and work predominately on SaaS products for productivity. The job is to ensure that our user’s workstations are operating smoothly and securely and that we have prepared for bad luck with good planning.
This role is for someone who has experience in scaling an organization’s IT footprint in a secure and automated way. You will be responsible for building the internal IT organization, working with our managed services provider, and being both for the execution of projects. The role reports to the Head of Infrastructure.
What you'll do - Team Development:
- Hire and manage IT analysts and systems engineers to accelerate the development of IT initiatives while also developing learning strategies to ensure their growth.
- Develop IT documentation and operating procedures.
What you'll do - Secure Our Environment:
- Design group policies using both AD and Jamf to ensure that our workstations are connected to the VPN when out of the office.
- Work with the security team to bolster our defenses against bad actors, and internal threats due to misuse using tools for endpoint protection and data loss prevention.
- Implement common sense security controls like password policy, idle screen timeouts, and mobile device management.
- Develop testing plans and drills for restoring backups for our disaster recovery requirements.
What you'll do - Automate IT:
- Automation is a first class product in the IT team at YieldStreet, this includes deployment of workstations and the management of applications. You may work on scripting several actions against the APIs of some of the SaaS providers we use or low to zero touch builds of employee workstations.
- Create forms from our ticketing system to assist in the creation and deletion of accounts for IT onboarding/offboarding.
- Design and implement future IT improvements and seek future automation opportunities.
What you'll do - Day to Day:
- Maintain phone, A/V, and user workstations in the NYC office.
- Monitor and troubleshoot in-office network performance and security.
- Lead technology on-boarding and training for new employees.
What you'll need:
- On the Internal IT team, we are the first line of defense against IT issues local and abroad and thus you analyze every change in the context of a much bigger picture, assess its risk for the future, and how it impacts other systems in the environment.
- You look to eliminate inefficient processes and time-consuming work by automating at every opportunity with your team members.
- You are pragmatic and you understand that your decisions can impact user’s productivity. This also means you are willing to dump processes and procedures that are not productive and learn from those failures to create ones that do.
- At YieldStreet, we have the goal of becoming the largest wealth management company on the planet, and that means thinking out of the box to prevent the scale problems we will experience early on. You enjoy seeking opportunities to learn, onboard new tools, and teach.
About YieldStreet
YieldStreet is building the largest global digital wealth management platform to change the way wealth is created. With an investor-first approach, our investor community builds a diversified portfolio of investments outside of the stock market to generate passive income. YieldStreet is giving unprecedented access to asset classes such as Real Estate, Marine, Legal, Art & Commercial. We’re headquartered in New York City with offices in Brazil, Argentina, Malta and Greece.
Benefits
We offer an attractive market compensation and benefits package including a competitive base salary, bonus opportunity, stock option plan, health, dental & vision benefits, life insurance, 401(k) match, unlimited paid vacation, sabbatical and paid holidays and that's before you even step in the office!
This is an opportunity to work with a group of diverse, smart, and friendly people from 8 different countries who speak a total of 17 different languages. Our team is comprised of successful entrepreneurs with combined exits of over $1B, and we get social with each other during happy hours, exercise classes and team off sites in our work hard/play hard culture. We're located in a beautiful new office in Midtown, our building is close to most major subway lines.