About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. As a Pinterest employee, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping users make their lives better in the positive corner of the internet.

We’re looking for a Logistics technician to join the IT Operations team at Pinterest. You’ll support a team whose mission is to ensure all users have the tools they need to do amazing work in a remote environment. The IT team at Pinterest solves problems in innovative and creative ways, and this role is an opportunity to have a big impact.

What you'll do:

• Establish and maintain strong working relationships with various internal teams and end users
• Understand overall ticket management process
• Communication with remote users and their managers via telephone, email, and video conferencing to facilitate the timely return of laptops, test devices, and other company-owned equipment
• Ensure accuracy of process documentation (wikis, knowledge base articles, etc) related to IT Operations
• Data Entry

What we're looking for:

• Success in team environments, demonstrating shared responsibility and accountability with other team members and remote Pinterest employees
• Ability to formulate solutions that deliver real business value by utilizing their strong problem solving and analytical skills
• Well organized. Project management skills and ability to effectively prioritize multiple assignments simultaneously
• Strong verbal/written communication skills
• Experience with Microsoft Office and G Suite preferred